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I know your message is old, but in my case the leaking/bubbling around the screen dripped down into the car as well as ruined the heater and a/c. ($3000 fix) If you have the start of bubbling/leaking I highly recommend doing the infotainment upgrade before the leaking causes further damage.

After a lot of phone calls and searching, there is actually a way to do it online. I was able to connect a used Model S, it's not on the app, you have to do it on the Tesla site from your Tesla account. The car also needs to be connected to wi-fi because you have to change the name...

So after speaking with this SC rep, I was told that since my commute is long and my suspension is in low essentially all the time, it causes the tires to wear improperly. The tires are aligned with standard suspension, so they realigned based upon low suspension. Time will tell.

FYI, I just recently had my tires replace for the 3rd time due to excessive wear under 5000 miles (metal showing on the inside of the back tires) I posted about it in a different thread. But the outcome was that since my car was in low all the time it must also be aligned for low. Routine...

Between the tires and the cold weather thru the mountains my range was way down.

Exactly

I have asked about alignment every time. I am always assured that everything has been aligned. I dont really know how to confirm its been done. There is nothing overt to make it seem like its not aligned.

I'm not sure it was only bad luck. I have had three sets of back tires down to the metal in less than 5000 miles. Every time I bring the X in, I ask about underlying issues that might be causing the extreme wear, but so far I have only been "reassured" that it was a freak thing. I have quite...

I hear ya. I waited on hold yesterday for close to an hour, finally spoke to a person and after trying a number of things I was told it would be fixed at 4am and Tesla would call me in the morning to confirm. It was not fixed. No follow up call. At noon I called again. Waited for 20 minutes...

Has anyones's Slacker started working again? If yes, were you told what the problem was? Mine is still not letting me sign in with the Tesla account or a personal account. Tesla has not responded to my follow up emails.

I received an email back from Tesla today, saying they made a mistake and it is supposed to be 4 years and they will have it fixed within 48hrs. Crossing my fingers

My Slacker also stopped working on September 9th. This is what I just got back from Tesla. Thank you so much for reaching out to us here at Tesla Customer Support. After reviewing your vehicle information, it looks like the year subscription has expired as of 9/9/2018. We would recommend...

Or perhaps Thousand Oaks/Westlake Village. As a former local, and frequent visitor, Westlake Village makes the most sense, but I can see how if you are not familiar with the area it would not. Thousand Oaks, East is confusing to me.

Thanks so much for keeping us all updated. I am so excited for this SC to be online. I was in the area this morning and was bummed not to be able to charge.