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Hi there, In my case, I first tried to schedule a repair with the Tesla San Jose body shop via email (as I was told by Tesla service I need to go to the body shop for paint repair). When I came to drop off the car at the body shop, they said the repair description is not in the 'system'. They...

Hi @danbooky I had a similar experience yesterday. Then today I got an email from Fairwinds rep & talked to her on the phone. She explained that the online application cannot properly process the promo 1.87% because they need to verify some things. So if you haven't received an email yet...