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#qualityissue

  1. K

    Crackling Sound on 2023 Model X Plaid

    I've had my X Plaid for more than a month now. When I took delivery I didn't notice anything wrong with the car but after I got home and drove it more it started to hear this crackling sound coming from underneath the car. It's the loudest in the morning after it's been sitting in my garage all...
  2. V

    How to escalate an issue to the executive team regarding my refund

    I purchased model Y Performance on 31st March 2023, due to some financial issue (from the Tesla side) I had to return the car after multiple follow-ups. I have been following up over email with the finance team (at the Fremont location), however, the team is not at all responding, I might have...
  3. L

    Put in a service request day on the day I got the car and now…

    Day I got the car put in a service request for seatbelt fault, rear right door was rubbing on front door causing the paint to chip, and front right door was rubbing on front right quarter panel casing paint chipping issues. Service was scheduled week from when I requested and seat belt fault...
  4. T

    Body shop told me my MS LR had a rear fender repaired at factory

    picked my car up from authorized body shop for the rear bumper replacement rear ended on a two month old car by a driver without drivers license and insurance policy, what are my options? The shop did a quick and clean job on the bumper. While I was there, the shop employee told me my rear left...