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software update failure

  1. N

    2023 Holiday Update

    MY 2021 I proceeded to update to 2023.44.30 but at 30% it stopped and disappeared. Since it wasn’t updated successfully, I was hoping it would prompt me again to update later but I never got the update notice. I am still at 2023.44.1. Tried rebooting display but still no luck :( Has everyone...
  2. 2

    Failed update…interior lights, hazard lights and voice commands don’t work

    So i live in an apartment and I don’t have access to public WiFi at work (hospital), so I normally install updates via hotspot. I downloaded the 2023.2.10 update on Saturday and installed it. The screen did not give me a warning or anything that it had failed but the hazard light button is not...
  3. David29

    What to do when a software update stalls or fails?

    An installation of V10 firmware (2019.32.12.1 per the phone) has apparently stalled on my car. It was set to begin the install at 2 AM, the phone reported it was 60% complete at 7 AM, and it is still at 60% nearly 4 hours later. I need to use the car so I tried a manual reboot to no effect...