Model Y Side window issue/ not sitting correctly

[Pandinium]

Has anyone experienced issues with the front door (drivers and passenger side) windows not sitting correctly? Both sides seem to have stoped going fully up and now sit proud… I put in a service request as they have started bleeding air and moisture.

Edit: Doors have never been released using the emergency handle- only soft release!

 

[Durzel]

Very vague title. . Not a Model Y or 71 plate "thing".

Can't conceive of why the windows would go out of alignment, but be that as it may there is a adjustment in basically all 4 axis so it's something that can be rectified by a ranger if needs be.

 

[Pandinium]

Very vague title. . Not a Model Y or 71 plate "thing".

Can't conceive of why the windows would go out of alignment, but be that as it may there is a adjustment in basically all 4 axis so it's something that can be rectified by a ranger if needs be.

Wasn’t sure how to put the title It was just something I noticed , it was the delivery with the “new” double glazed at the time. Wasn’t sure if it was a known issue or something others should look out for on the older versions.

Thanks for response I have put in a service request, still waiting for them to respond.

 

[M1tch]

Have you tried the window reset procedure? Can’t remember the exact details but it’s in the manual. Something like roll them down and hold the down button for 2 seconds, do the same when up and it resets them.

Long shot but might help

 

[Greytop]

Has anyone experienced issues with the front door (drivers and passenger side) windows not sitting correctly? Both sides seem to have stoped going fully up and now sit proud… I put in a service request as they have started bleeding air and moisture.

Edit: Doors have never been released using the emergency handle- only soft release!


View attachment 1007075View attachment 1007076

It could be that the Y behaves the same as the Model 3 in cold weather.
The windows will drop slightly when the car is closed (locked) to alleviate the possibility of damage from the window seizing/freezing in the uppermost position.

From the Model 3 manual;

"In cold temperatures, Model 3 automatically makes a slight adjustment to the position of the windows to make it easier to open doors."

I noticed my Model 3 had done this yesterday too.

Just to add, when you drive away the windows should return to their uppermost position. I guess the assumption is at that point the car will be fully defrosted and the likelihood of the windows freezing in the upper most position is unlikely.

 

[Pandinium]

It could be that the Y behaves the same as the Model 3 in cold weather.
The windows will drop slightly when the car is closed (locked) to alleviate the possibility of damage from the window seizing/freezing in the uppermost position.

From the Model 3 manual;

"In cold temperatures, Model 3 automatically makes a slight adjustment to the position of the windows to make it easier to open doors."

I noticed my Model 3 had done this yesterday too.

Just to add, when you drive away the windows should return to their uppermost position. I guess the assumption is at that point the car will be fully defrosted and the likelihood of the windows freezing in the upper most position is unlikely.

I noticed it while still driving, as was getting an air noise (not quite a whistle yet) but kept thinking window was open.

I didn’t try the window reset yet, i honestly never noticed them sticking out so far - but I think if they went up higher it would hit the frame of the roof and not the gap.

Tesla are going to send a mobile mechanic, will see why he says but not till 5thFeb.