New wheels scratched, am I too demanding?

[goin2drt]

Not sure where you got those from but they would be headed back. That is completely unacceptable for new wheels from any manufacturer. 1000% no way are you being too demanding.

 

[AMGF]

Back from the wheel repair shop. The owner told me that even if he would profit from repairing the wheels, he would personally send them back. Not the quality he expects from forged wheels.

I'm gonna follow his advice and see what the vendor has to say. Stay tuned.

 

[KingsT910]

Sorry to hear that.... I would probably live with it if it's just the light scratch from the wheel. But I would definitely return the wheel with those indentation "under" the finishing... those indentation doesn't look right from a "fully forged wheel"... maybe someone at the facotory dropped the wheel on the ground face down before coating them.

 

[hcdavis3]

That’s why I got aeros. I curbed my passenger rear wheel on all mt Teslas, I’m on my 3rd one. If I decide to replace the wheel, alot less expensive than replacing a performance wheel. Just saying.

 

[AMGF]

Vendor was ok with replacing the damaged wheels. I'll see how it goes but so far looks like everything will be alright.

Looks like a stand up guy and he's willing to make the right thing and not give me the run around. I'm very pleased so far.

Stay tuned.

 

[SCharged]

Got a set of brand new wheels. 3 out of 4 have some imperfections but one has a fine scratch. At the price these costs I was expecting perfect finish. Am I too demanding?

Would you guys bother to file a complaint with the seller?

I would send them back or try to get some money back if they can't be returned.

 

[SCharged]

I’m not gonna tell what company it is for now. I’ve contacted them and waiting for a reply. If I’m happy with the way they handle this it’ll stay that way. If they give me the run around I will post the name with pictures for all to see.

Just want to make it clear: these are brand new, fully forged wheels that just arrived yesterday through UPS. Boxes were undamaged. The wheels were like that in the original wrapping. Terrible QC was what I had in mind.

Also I’m in Canada, does anybody know if I’m gonna have to pay taxes and duty again if they send me a replacement set? That’s a 500$ bill I’d rather avoid. Maybe at that point getting a full refund is a better idea. Idk.

The vendor should pay any extra fees, it's their fault.