Recent content by David1oh

Hi ChopinBlues, You are correct, it sounds like we're having 2 different issues. The issue I have relates to accessing the car from the app. The 404 error occurs in app and will appear and disappear as the app loses connection with Tesla's servers (see pic). The issue also shows up in TeslaFi...

Well what do you know? I received a notification from Tesla this morning through my service app that they have resolved the issue on the server for my account. I've now checked and no longer have the issue 🙌🏼🙌🏼🙌🏼! I also looked at my TeslaFi raw data feed and haven't had a single 404 response...

Well, I thought I'd close the loop on this one as Tesla has now confirmed this is a known server issue that they're working on - something I suspected from the start but had to go through the motions to get here. Frustratingly slow but hoping this gets resolved on their end soon.

Ok, got my car serviced at Tesla… Here’s the breakdown of what happened. TL;DR: it’s been escalated to Tesla engineering who will be remotely working on the issue and reaching out to me directly the continue to troubleshoot so still unresolved. In my experience, diagnosing these “tech” issues...

How did the service appointment go? Mine is this coming Friday so will see what happens. My MY was updated from 2021.11.102 to 2021.32.21. Hoping it might make a difference but no joy.

Not sure. I did spend some time with the Tesla chat support folks. They also saw the same thing from their side but couldn’t find anything server side. Wifi was at 4 bars so connectivity wasn’t an issue. It’s also on a dedicated guest network. They recommended I quote the case # and get a...

Funny, I've got the same problem. My MY takes forever to wake up, and when it does, it disconnects almost immediately (ie: I wait for the car to wake up (a few mins), turn on HVAC, walk to the car, the app gives me error 404... I wait again, and then unlock). I"m waiting patiently on chat...

Thanks @msmyedm! I have to give Edmonton Tesla even more credit. As I understand it, if you don’t select the 3 day window they give you, you’re out of luck. The scheduled date was during my vacation but they were kind enough to wait until I come back… Originaly scheduled for Aug 30-Sep 1, now...

To add to the MSM momentum, I've been sitting (impatiently :) since my order date of March 27 and received a VIN yesterday. SA reached out and said a delivery advisor would reach out in the next couple days to book a formal delivery time. Hoping you have the same luck!

Thanks! I'm lucky - I do know of several other Edmonton buyers from March still waiting for their cars.

Thanks! EDD is August 26-Sept 1. I'm off on vacation from the 30th to the 7th so hoping it comes before then. If it doesn't, they've made an exception for me to hold my car until I'm back. Apparently, unless you're purchasing the car in cash, you need to be there in person within 3 days of...

I have great news to report! After waiting since March, I got the "Proceed with Delivery" blue button on my account on Sunday (yesterday), which I pressed. I emailed my SA as everything else on my online account looked unchanged. Impatient, I did the source code search for a VIN and lo and...

Thanks for the tip! I’ll see if I get a VIN on their “promised” Aug 16th date. If not, I’ll reach out the the SC manager and test this out!

@dyau Please do share! I’ve been waiting since March 27 with same (bad) luck on the EDD. Did you talk to the supervisor at the SC?

Thanks… yes, I have to be honest it’s been heartbreaking seeing everyone much later getting their cars within a “normal” window. More importantly, glad you got yours. Enjoy your new MY!