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Recent content by eruben

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    Model S shut down at 32 miles, leaving me stranded - why?

    Sorry for the delay, gaspi101, I just saw this. After several years of continued normal use, I conclude that it was not a bad battery module that caused the issue, but a software update/issue that resulted in the car showing artificially high remaining miles. Then when I got down to what it said...
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    Model S shut down at 32 miles, leaving me stranded - why?

    Yes, I could switch back and forth, and 32 miles of range said 13%. I also checked Teslafi and it reported the same thing, I was at 32 miles/13% and then it switched off and rapidly declined to 0. So at that point, my range definitely was less than 13%/32 miles, and it was displaying an...
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    Model S shut down at 32 miles, leaving me stranded - why?

    Thanks, but I'm pretty sure a lawyer would end up costing more than my $240 tow bill and future recharging efforts. It's hard because I really love my Tesla - I just wish they would improve their customer service o_O
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    Model S shut down at 32 miles, leaving me stranded - why?

    Yeah, that's the first thing I thought. If sleep is necessary for Tesla's, and someone leaves sentry mode on by default every time they're parked (not an unreasonable thing to do), then won't there be big problems resulting?
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    Model S shut down at 32 miles, leaving me stranded - why?

    Oh wow. Apparently my car never goes to sleep, on Teslafi I haven't enabled "sleep mode". I assume that's something I should do? Could all of this have been a consequence of my car never sleeping, kind of like a computer that never gets shut down all the way causes bugs?
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    Model S shut down at 32 miles, leaving me stranded - why?

    What exactly do you define as "sleeping" vs "idling"? I leave my car overnight and it seems to be sleeping, but I always have sentry mode on, the tesla-fi app, etc.
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    Model S shut down at 32 miles, leaving me stranded - why?

    Wow, you're the first person I've seen with a similar issue. Interesting that it's on an X100D, while I'm an S75. Very intriguing that you can replicate the issue by following that charging/discharging sequence - I will try to do the same to see if I always have a limit or if I can get to 100%...
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    Model S shut down at 32 miles, leaving me stranded - why?

    They already did once, I swear. After the service center did the tests post-shutdown, and said everything looked normal, they put my car on their supercharger. It wouldn't go past 94%, despite hours of trying. I told them that really doesn't seem normal, and they said that's how it works now...
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    Model S shut down at 32 miles, leaving me stranded - why?

    Yikes. I guess I'll have to lug it in to the service center again. No one else has an issue where they can't charge beyond 94%? That's not normal? I tried searching the forums but don't see others like that.
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    Model S shut down at 32 miles, leaving me stranded - why?

    Now when I try to charge to 100% (at home or supercharger), my range is only going up to 226 miles, about 94%. Even if I manually take the charge level down and back up, it will start charging for a second but stop again at that max range. Is this normal, or should I be able to charge to 100%...
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    Model S shut down at 32 miles, leaving me stranded - why?

    I apologize. I went back and checked on teslafi, my range at 100% charge was 244 miles. It was at 244 that I had the 25 extra 'ghost' miles. My rated range at 100% charge now, after the software update, is about 240. Yes, the tow was $240 for only one mile, but the total time with the truck...
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    Model S shut down at 32 miles, leaving me stranded - why?

    I checked, it wasn't on "ideal" settings. Anyway, 32 miles on "ideal" should still have been 20-25 miles of "rated" range and not died on me. I tried to reset using the steering wheel buttons when I saw the range not going down, and it still occurred. I didn't try a deeper reset, since I was...
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    Model S shut down at 32 miles, leaving me stranded - why?

    I don't think so. I think the 2017 S75's shipped with a 75 kw battery, and that's my capacity now...I think they SW limited it for the 60 version. I'm sure others on this forum know more than I do. I can live with the one-time tow charge, if I was sure this wouldn't happen again. If it isn't my...
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    Model S shut down at 32 miles, leaving me stranded - why?

    Interesting thought - that could be what happened. I knew something weird was happening when I drove for miles and miles and it still showed 255! I didn't consider that it would come back to bite me later without any warnings. Yesterday as a test, I took it down to 26 miles of range without...
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    Model S shut down at 32 miles, leaving me stranded - why?

    I've actually been through all three doors now! o_O