Recent content by LTS_LIFE

Had a very nice contact with Gina from TSportline today, feel bad she had Damage control duty but she has done a good job deescalating this situation. So this is where we are at, I have a case open with Michelin to have the tires reviewed for replacement assuming its a tread or sidewall issue...

Thank you for reaching out Gina, I have sent you an email.. My case is open with Michelin now and awaiting their response.

That would be good to know.. Thanks!!

SMH too... Pianewman must be the moderator here. Since his post my headline has been changed. Just so everyone knows I did not change the heading on this post. So far Michelin is the only one who is working with me at this moment and like I said in my last post I am waiting to see, Michelin...

Had my first Service experience at a Tesla Service Center and I have to say I was pleasantly surprised. Everyone from the Service Advisor (Dalton) to the Mechanics (Can't remember their names) were friendly, informative, and efficient. The 2 Tesla problems I took the car in for were for rear...

Ok, Sort of an update.. So I spent an hour with the tire service yesterday and they confirmed there is definitely an irregular tire sound at 60mph that should be addressed. They are submitting their finding to my case number with Michelin and we will wait and see.. I will note the results as...

Lol, I think the opportunity for any reasonable resolution has come and gone so I'm not to worried about it. But thanks for your concern. All I can do is inform owners of my problem and what my findings will be in the end.

Yah, Money is defiantly not growing on trees these days. We all have tight budgets and this was my one splurge for the year besides the car..

Yah I'm not a fan of the uberturbines if they were flat black maybe but with all the blacked out trim on the model Y needs flat black wheels. I missed the small window the induction wheels were offered with the pup I probably would of gotten those. I have to be honest the tsportline wheels...

good thought, but definitely didn't get disconnected.. Was hoping he'd call me back to go through the return process, but nothing..

Actually the conversation was quite calm, No foul language or anger was ever involved, Besides its Hard to get even 2 words in with this guy. He talks and you listen.. I was actually shocked when he hung up. My wife who was listening with me while I was on the phone with him and she couldn't...

This is the tire and wheel package I bought..

Here's a video of the noise. Obviously much more pronounced to the naked ear but you can hear it.. Start listening closely around 57 mph..Let me know what you guys think!

Tez_man, Geez, That's not right!! They should of honored it. Another check mark for this company!

NaiWiste, thanks for that!! I agree Customer Service is #1.. Good to know I am reaching people to be aware of this vendor..