Recent content by MattG5

They seem to be working again now. I had force close the app on my iPhone and it's now connected to the car

I did an online change a few hours ago from my current fixed IO to the new variable. It said the change had been accepted, but it's sitting there saying they are going to book a smart meter exchange! Think I'll wait until tomorrow and if it's not changed give them a call.

I got this message yesterday but didn't receive an email. I messed around with the charge limits on the car and in the app, but the message wouldn't go away. I still got an IO schedule last night and it charged to the set % but the message is still there now.

I'm on IO and the IHD shows the off-peak rate only. I've now moved to the gas tracker so the IHD also has the wrong rate for that as well! So apart from showing consumption, it's pretty much useless.

Welcome. It was me that posted it, didn't think about the referral issue when I posted the link to the site and I didn't want to just copy and paste it. Some great info on there

Reposting without the website link. I've switched over today to the gas tracker, it should save me quite a bit each month if the prices stay where they are! Thanks for bringing this up. Something for those with an iOS device. I found some info on a website that shows you how to add a widget to...

Apologies, that website is nothing to do with me. Amongst other info it was a good explanation of how to add the widgets which I thought was useful and I didn't want to just copy and paste her work.

Have you thought about cancelling it and ordering a new one from inventory? there are quite a few new RWDY's with white interiors and you'd have it sooner than end-Feb - you might even save some money!

That’s quite a glitch. I have emailed them and I’m sure it will be sorted, itwas a bit of a shock though last night to see my account at -£7k!

Looks like octopus have some issues with Jan billing. Our IO bill for Jan is over £7k, they think we used 17,220kwh on the 11th Jan! Twitter seems to show others reporting similar.

I only charge a couple of times a week and I've not noticed any major drain from just leaving it on, I only switch it off if I'm going away or leaving the car somewhere for a week or so.

I didn't have the devices tab this morning, force closed the app and it's now reappeared.

The condensation happened within a couple of weeks of ownership and I just assumed something wasn't fitted properly, so reported it. It was replaced 3 months ago and I've not noticed it since. I do still suffer from the camera-blocked message, but when I've looked I haven't seen any...

Not long after picking up my MY I noticed that one of the b-pillar cameras kept getting condensation inside. I put in a service request and they replaced it. I've not experienced condensation since.

you can switch that off, go into the Octopus app, click the profile picture top left, then devices, IO, scroll to the bottom and you can switch smart charging off.