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Recent content by NoRangers

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    Service Center Care

    I agree when i first got my X they would call the mobile tech directly and they would show up in a couple days and fix any issue! Now, they say they only come to our area the second Tuesday of the month. And the number of things they allow them to repair has declined. I think they will allow...
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    Yellow line around 17" screen

    I have had two screens do this in my Model X. The first was replaced quickly in my driveway by a mobile technician. Service that was promised for owners that live more than two hours from the nearest service center. Now, it’s happened again, and they will only repair it a service center. Less...
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    Service Center Care

    I believe it is even worse for people who live over two hours away from a Service Center and were promised service performed on site. I’ve done some testing and most service requires me to go to a service center.
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    Help Needed, How to file a complaint to Tesla

    So, I can’t open my drivers door on my Model X. They won’t come fix it for three weeks. When i bought it they said Rangers would come provide service when needed. They did for the first year, after that it sucks. I live 2.5 hours away from a service center, so before i bought it they promised...
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    Ranger Service Getting Worse

    When I bought my Tesla I was promised that Rangers would come to me, and fix just about anything. For the first year that was true! I had the Ranger’s phone number and he was super responsive, usually a few days and he would be here and fix everything. Recently, that is not the case! At first...