Recent content by Oz-X

Not sure I agree with them being "the low cost leader" these days and "no being immediately responsive?" - IT TOOK OVER A YEAR from initial case opening.

Finally I can close this issue! Apparently the installer wired and configured the Neurio according to the published Tesla instructions. It took weeks of data sent to get Tesla to admit their instructions weren’t correct for my installation. All it took was combining and wiring the Neurio...

Yes, tried rebooting the neurio after 15mins of no power to it. Now I'm just waiting on the installer (AES) who says they're waiting on Tesla to provide a new Neurio W1 to replace mine. Crazy how long these guys are collectively drawing this out. This system was installed over a year ago and...

Unfortunately I believe I have to have a W1 Neurio due to the dual 400A CT’s. I asked them to replace the Neurio. They said they had the follow Tesla instruction. Now today they said they need to replace the Neurio at Tesla’s instruction and test. Ugh.

Installer put in a new neurio in October. The system the. worked great with no grid power leakage for about a month. That power bill was the lowest I had seen ever. Then the power leakage started happening. I’m now betting it’s the neurio again or some strange software pushed to it.

Installer (AES) came out today. Verified main power CT locations and direction Verified solar generation CT location and direction At Tesla’s request, they took a video of everything and sent it to them for review and next steps.

Trying. They’ve blamed Tesla so far and waiting on tier 2 to advise them.

Tesla gateway

I agree this must be a Tesla / CT issue of not accurately calculating home power needs and/or Solar generation amounts.

I can't go off grid via the app because that will allow utility power to flow through to the other 3 non-back up panels. I did flip the breakers on all 4 sub panels and the utility usage did go to 0 as expected.

The difference in Solaredge production and Tesla reported solar production is right at the amount of grid power leakage/usage i'm seeing.

I have a voltage/amp meter but not sure how I'd do that. just connect it to the downstream legs? Also, in the physical panel to inverter layout, there is a few more panels on 1 inverter than the other. this image shows that with the different power draws from each.

Thanks for the reply. To me it has to be either CT config issue, Gateway problem, and/or Tesla software issue. The installer (Alternative Energy Southeast AES) did make a CT change months ago. It worked great for about 2 months and then back to leakage and inaccurate reporting. I'm gaining...

Yes from ~.4 up to ~1.5 kWh or so daily.

Reserve is set to 0%! We hardly ever lose power so my sole purpose of the system is to not rely on the grid. Exactly, I'm expecting my grid home usage to be 0% when solar and/or powerwalls have more than enough power to cover the home load. That never happens for me. Grid usage is always at...