Recent content by Rborhani

Tesla ended up having to pay a lot more than the value of the car (MSRP at the time of purchase + tax + Lic/registration + all financing interest paid on the car] plus a civil penalty and all my attorney fees. They also had to pay me interest on the total judgment from 30 or so days after I had...

When they did not respond to my buy back request within 30 days i got an attorney. Turns out there is a law that their failure to respond within 30 days results in a civil penalty up to 3X the value of your car. I was in California, don’t know if this same law exists in other states. See...

See my post https://teslamotorsclub.com/tmc/threads/yellow-screen-border-poor-quality-workmanship-and-poor-customer-service-arbitration.186326/#post-4509673 get yourself an attorney. There are laws that if you requested a buy back, they have to respond within 30 days or they are liable for...

I went through a lengthy arbitration with Tesla. Horrible how they treated me. They paid a hefty price for it. There was no NDA. see my other other post for detail.

The yellow border around the Instrument Cluster was one of my issues during the arbitration. Tesla’s expert testified that he had not seen a fix for it as of 9/2019

Thank you, I found the thread. To be fair, I would understand if Tesla wanted to ban certain customers, including me, from purchasing another Tesla. In their eyes we complain about nothing and in our eyes they have a serious customer service and quality issues.

how did you find out you were blacklisted? Did they send you a letter?

Hi. They haven’t said anything about blacklisting me ... yet.... I agree with your assessment. Although it surprises me that Tesla lacks some of the electronic and comfort features available on most other cars in the same price range, such as: 3D view, Multi contour ventilated seats, Seats...

a lot of people are asking about the judgment: Tesla was ordered to pay the car off and return my down payment and refund all the payments and daily interest I had paid on the car, they were ordered to pay me back my registration fee, I was asked to pay Tesla $450 for the time the car was not a...

Excellent advice.

few issues noted by the judge in my case: one year ago Tesla said the fix was changing the monitor (warranty issue) then they said it was the “healing process” and changed their mind about replacing the monitor and said they will do a “goodwill” healing x1 ( ie no longer a warranty issue) and...

I think the technology is great. No one can compete with Tesla’s technology. If they change their customer service culture and pay more attention to the actual car. Yes I will come back.

My car was purchased through the website and the arbitration took about 1.5 years since they did not want to settle with me. The car had about 20K on it at the time the judgement was issued. It had 5 miles when it was purchased.

Besides having to pay for the entire msrp of the car including registration etc. they also had to pay other penalties. It needed up costing them significantly more than the actual msrp of the car at the time of purchase.

I purchased a brand new Tesla model S in 2018 through one of my best experiences with car sales. No-haggle, accommodating salesperson, and an effortless process. However, immediately after pick up, everything changed. I soon realized that Tesla pays little attention to the workmanship of their...