Recent content by SMFS

Same issue here. They put adhesive on one side of the trunk which spread out all over and made a mess, and then the creak came back 6 months later. It turns out there were just a ton of failed spot welds, and now the issue has spread to the other side of the trunk. Seems like some BS that...

Interesting. At the time of install I asked them about snow hooks (having heard about someone else getting them) they said they could do it but advised against it, instead opting to let the snow accumulate to a maximum of 2 inches and sliding off. Maybe when push came to shove they would have...

They have also almost conceded as much. There has been ~20% inflation since they announced pricing, they removed any references to prices in pre-orders, and Elon has discussed the challenges of making it affordable on multiple occasions (i.e. they don't know how they can hit the prices they...

I'm just waiting for them to pull the same BS on the CyberTruck orders. Hopefully the Rivian and Solar Roof price change fiascos will make that less likely, but demand is so strong for their other models that Tesla could probably get away with it without putting a dent in profits.

I think you misread something I said. This is simply a warning that the roof, as suppled, will shed potentially fatal hunks of ice on people and animals, not about who is responsible for fixing it. It was certainly a surprise for me to see. They do offer snow hooks in some cases, which are...

Warning to other solar roof customers in snowy places. They tell you that it sheds snow easily before it gets out of hand, but this is insane. We had some snow/ice rain combo in upstate NY. These ~100 lb ice slabs came off all around the house and traveled about 10 ft. Basically after a storm...

Not sure if anyone cares at this point, but Tesla did eventually finish this project, which looks great and they did it for the price we originally agreed. They actually tried to raise the price on me once again because they upsized the system (without my consent) using the more efficient...

Hi can you explain a bit more about how the utility altered your generation? I don't understand what the meter has to do with your system, which should otherwise just get dumped into your batteries. Is it possible your batteries were full and your roof was generating more energy than was used...

Sounds like you had the same tear-off crew as me! There are other companies around here with great reputations but they charge a ton more and just do panels. The dominant local company quoted me $67k to reroof with asphalt shingles and add 15 kw of panels with no storage (before incentives)...

Tesla did upgrade me to the new tiles and increased the total kw of my system by about 25% at no extra cost. Will follow up when they are actually done, but I'm fairly pleased with how things have turned out so far. They are certainly living up to their reputation with poor communication and...

Yeah I would have paid $4k more, but I wouldn't have signed the new agreement they wanted you to sign...

Update. They agreed to the original contract with no changes. I guess I'm getting it 🤷‍♂️ Mine was a $40k price increase.

They have now offered to honor the original price (on the day arbitration fees were due from them) but with a BIG catch. Here are some of the new terms they are asking you to agree to below. So basically you agree that the same BS pricing changes they did before are now allowed under the...

I have not been so lucky yet. After a number of bad faith efforts to get me to not go to arbitration, they are about to spent over $5k just to begin arbitration rather than honor the contract. Does not bode well for customer service for those choosing to go forward with the roof...

They also screwed up and scheduled work for me without me signing the updated contract. I checked and they had no changed their position. Important not to accept the work unless you have in writing that the old price will be honored.