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It's absurd we are still dealing with this in 2024. I put together a video going over the topic top to bottom.
I'm hoping YouTube pushes it to a more broad "non-Tesla" audience. The more people that know about this, the faster it will get fixed.
They told me that this is caused by this charger begining to fail and not pushing enough amperage. Would've been $1500 if it wasn't covered by warranty. It is under the battery warranty, so 8 yrs 120k miles for LR vehicles.
I had this issue, made a service appointment. They ended up replacing the power conversion system. I didn't even think of the possibility that it could've been just a firmware issue!
It definitely sounds like the Brooklyn NY SC is doing tons of retrofits here in the Northeast. Perhaps they are working closely with HQ to make the process more efficient to then roll out to other SCs.