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Did you buy from Toronto? I bought a blue 2017 75D at 75500cad with 46k 2 months back. Fully optioned

So when I do a soft reboot (holding the scroll wheels only) all my personal data is loss like a factory reset... is that normal? I feel like everyone else keeps their data... 2017 Model S 75D here

So for some reason when I shift from park to reverse or drive, the music goes to a preset 5 which is too high for me. Even if it's on mute. When I'm using phone music, and I shift gear the music just stops but it's not paused. I have a 2017 model s 75d on 12.1.1 Definitely a problem and needs...

So for some reason when I shift from park to reverse or drive, the music goes to a preset 5 which is too high for me. Even if it's on mute. When I'm using phone music, and I shift gear the music just stops but it's not paused. I have a 2017 model s 75d on 12.1.1