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While we love our Model Y, Tesla service is deplorable. It's "roadside assistance" is an oxymoron at best. Road service is only provided within 50 miles of a service center, which leaves the many Tesla owners in Tallahassee out in the cold. My wife recently experience a simple flat tire...

Thanks to Tesla owners, who provide easy-to-find service tips. We just had a flat tire. Our experience with Tesla was horrible. It turns out that Tesla only provides roadside assistance within 50 miles of a service center. We live in Tallahassee, which is 200 miles from the nearest service...

We just had a perfectly awful experience with Tesla. (It's cathartic for me to vent my frustration!) On her way back from Jazzercise, my wife experienced a flat tire. No big deal, one would think, at least back in the day when vehicles had spares. Sally called Tesla's Roadside Assistance...

I came across this discussion when I was searching for a way to comment on my Tesla leasing and buying experiences, both of which have been frustrating. I love my leased Model 3 so much that I decided to purchase a Model Y. So, like others, my intention is not to bash Tesla. But, I've got...

Problem solved after an hour with Apple support. VPN not only must be disengaged, but the setting that makes VPN available also needs to be turned off. Otherwise, the Tesla app fails to install the required "locations services" settings. Here's how to fix the problem on iOS: Go to...

Others have had this problem, but I've tried all the "fixes", none of which work (re-boot, re-install the app, turn off VPN, ensure that the latest iOS version is installed, etc.). I had the problem once before. The app failed to load for almost a month and then, all of a sudden, it started...

Mobile service replaced the battery, but since first displaying a message that the 12v battery needed to be replaced, the iOS version of the Tesla App hasn't worked on two iPhones. After 10 days, voila, the app now connects to the vehicle on my wife's iPhone, but still not on mine. I also...

Shortly after receiving a message indicating that the 12 volt battery on my Model 3 needed replacing, I noticed that the Tesla App on our two iPhones would no longer connect to the vehicle. After replacing the battery, the App still won't connect to the vehicle. I engaged in two chat...

I think I may be encountering my first bad experience with Tesla. My 12 volt battery is almost dead. My nearest Tesla repair facility is 200 miles away. I'm supposed to use the app to schedule service, but the app doesn't work (presumably because the app communicates with my Tesla, which...