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I hope you're wrong, but I'm afraid you may be right.

Twitter's a good idea—thanks, I'll try that. My issue isn't one specific thing so much as that every time I need service the service center drops the ball. I could ignore that at first, but it seems like a clear pattern at this point. (An example is that I had a mobile service appointment...

There seem to be a lot of threads on the club forums about really bad support from the Tesla service centers. Despite what sounds like a lot of people (including me) having a terrible time getting basic support from the Tesla service centers, this doesn't seem to be improving. Is Tesla not...