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We're building a roof over a deck that is attached to the house on one side, but supported by big posts on the other. The whole thing was designed by a structural engineer and is being built with permits that have passed the Building Dept. However, I've been told by Tesla that they have a...

Does anyone have suggestions as to how to request a different "project advisor" once one has been assigned to an order? Mine will be unresponsively radio silent for two weeks at a time, then resurface, and schedule a call for week into the future. And when we finally do have a call, they are...

It's been impressive how much time and effort (albeit likely largely automated) Tesla Energy will waste on a completely nonviable plan. From the first moments of my order, Tesla produced a panel layout that placed the majority of the panels on the NORTH side of the house -- tilted AWAY from the...

We're building a new deck on the sunniest side of the house and plan to cover it with a roof that would perfectly hold 16 panels. But the project managers I can get to on the phone (all junior people, so far) said that Tesla is unwilling to place panels on any structure that doesn't have at...