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  1. L

    Phantom text messages

    I have received a text on my Tesla screen from a contact that I have not recently texted or talked to. I had no indication on my phone (pixel 5) of such text and when asking the contact, they confirmed that they did not send anything . The text message on Tesla feature is still somewhat buggy...
  2. L

    Premium Connectivity in Canada

    I can confirm that I also got the 'free unlimited'. I would like to think that it was my reviving this thread and the several communications I made with Tesla that was the motivating factor to give this to us. Still not sure why some SR+ owners have it, but I am certainly not angry. Tesla should...
  3. L

    Premium Connectivity in Canada

    I wasn't aware that blog posts supersede the product order page. But I guess it's my fault for not reading blogs and tweets before buying a car to confirm which features are temporary.
  4. L

    Premium Connectivity in Canada

    Exactly! I am not sure why people are defending Tesla here, it's clearly deceptive practice, maybe it's not illegal but deceptive and should not be how they do business. Maybe I am a sucker that I didn't read up and confirm every detail, but why do this, for a few million dollars Tesla can...
  5. L

    Premium Connectivity in Canada

    I am not sure what contract I am supposed to provide. When you buy a car, you agree to a model, colour, trim and included features. Not everything is spelled out in a car contract - I don't have a contract that includes every spec and standard feature of a car. I am only guessing but a...
  6. L

    Premium Connectivity in Canada

    Warning - Rant Ahead! So I had an exchange with a Tesla Rep on their website chat support. I was basically told that the order page has not changed since I ordered my car (November/Dec 2019) and that the premium connectivity lifetime subscription was not offered and I only got 1 year included...
  7. L

    Premium Connectivity in Canada

    I find it hard to see how Tesla can defend its position on this. They clearly marketed (sold) the premium connectivity features as part of the advantages of buying the more expensive AWD version and had no mention of a trial period. The US site did have a clear indication that it is a 1yr trial...
  8. L

    Premium Connectivity in Canada

    Does anyone have any updates with this. I bought my car in Dec 2019 and it was fairly clear on the site and order that premium connectivity was a feature of the AWD vs SR+. There was no time limits or free trial mentioned. I see this as a clear bait and switch but I am willing to listen to how I...