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  1. D

    One string stops working, support says everything works fine

    Now this is beyond my comfortable zone of troubleshooting. How exactly can I turn the inverter breaker off and back on? Any sequence of operation I need to follow, e.g. turn off the battery first.. The only alert I see is from the Powerwall dashboard but I don't really know how to interpret.
  2. D

    One string stops working, support says everything works fine

    Good tips. 1. All 4 strings were producing after installation last year. Unfortunately I lost historical data from Powerwall dashboard after recent reinstallation but I'm positive all 4 were working. 2. The diff is 4.7kW vs 7.2kW compared to last year around same date/weather (NorCal sunny...
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    One string stops working, support says everything works fine

    Thanks for the response. I wasn't expecting any help from an insider, just to get some advice from the community. I finally spoke to a phone agent who claimed to be a "tier 1" agent. However, they couldn't seem to access more information than the "tier 2" online chat agents. Again, they claimed...
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    One string stops working, support says everything works fine

    I have a 8.8kW system (4 strings) and a Powerwall+. Recently, the total generation is significantly lower than at the same time last year. I checked the Powerwall dashboard and noticed that 1 string has stopped producing power. I contacted Tesla's online support, but they told me that 1)...
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    PSA trade in value at Carmax

    Sold my 2019 model 3 to Carvana recently which quotes 7K higher than Tesla.