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Not quite a noob question - had my M3 and Ohme charger since end May and smart meter / Octopus Go prob month or two thereafter. I set the car to ‘start charging at 00:30' and all is good. Get the “will start charging at 00:30” message etc. Then I look at the app 5mins later and it’s charging...

Booked my new Model 3 in for a couple of snags. They said they could do it same day so I didn’t book a courtesy car - none available until July. Chased them up. Tried for 90mins and could not get through at all. Called the main service number and expressed my disquiet. Got a sheepish phone call...