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All 24 panels are on the same roof plane with no variance in shading

My understanding of the situation - my 24 panels are connected on a single string. The string splits into two near the inverter and shows up as two strings at the inverter. This means that string 1 and string 2 will always report roughly half of the production. You cant tell from the inverter...

Final update - a Tesla tech came by today to take a look at the install. It turns out that, even though it looks like two strings are connected, it's really a single string that split near the inverter. Half of the panels weren't connected. He was able to fix it pretty quickly, and production...

When you log into the inverter after a power cycle it tells you right above the serial number

I just logged into the inverter - same firmware number as before. I’m not sure what changed, if anything.

I spoke to Tesla last week and they said they’re working on a firmware update for the inverter and to expect an improvement this week. I rebooted my inverter this morning and noticed performance has improved. It’s overcast out so I’m not see clipping yet, but it’s much better then yesterday...

I'm having the same issue as @JCLJorgenson - the app showing production at nearly exactly 1/2 the proposed production (max 3.2 kW on a 8.16 kW build). Reading above - it sounds like this is an app issue? @houser2021 - what issue were you having that they ended up replacing the Inverter (twice)...

If someone else has a 8.16 kW system with a Tesla Inverter, would you mind posting a screen shot of your production?

Thanks for the update. I’ve emailed my installer directly. I’ll update with what he reports.

Yes, it’s a Tesla inverter. Navigating directly to the panel IP doesn’t seem to load. I’ll have to call Tesla tomorrow.

Any luck getting a response from Tesla?

I was just reading that thread... doesn't look good. Attaching a photo of the inverter wire configuration.

Hi all, I wanted to share my timeline for my Tesla Solar install, as I'm seeing a number of horror stories on here, and ask a quick question. Overall I've been blown away by Tesla Solar, with one exception - how they communicate. The following is an example of my experience in the Denver metro...