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  1. C

    Delivery Issues

    After a few days of still not knowing where my vehicle was today I'm able to finally take possession. The Sales Manager Vaughn at Mt Kisco went above and beyond. In my first conversation with him I expressed understanding that the logistics issue wasn't their fault and he immediately cut me off...
  2. C

    Delivery Issues

    All I did was ask if anyone had any luck with Tesla making a gesture to improve an annoying situation. Why wouldn't I ask for free Supercharging miles or something else if there's a chance it works? I didn't range cancel my order. I treated the SA with respect and understanding as I comprehend...
  3. C

    Delivery Issues

    Based on your post history you're a miserable contrarian. I'm not acting entitled by asking for better communication. The SA admitted they found out the vehicle hadn't arrived yesterday and failed to notify me. Excepting a reasonable level of communication and Customer Service is not entitled...
  4. C

    Delivery Issues

    I understand that delays happen. When I spoke to my SA about some insurance paperwork issues they could have informed me that my car was still in Chicago. Waiting to tell me until an hour before pickup is unacceptable especially when they know I live 6 hours away.
  5. C

    Delivery Issues

    I went to pick up my MYLR at Mt Kisco, NY today and halfway there I get a call from SA saying that my car is still in Chicago. I was told it will atleast be a couple days but not exactly sure when. They offered a few nights in a hotel which I don't need and $150 expense credit. These aren't...
  6. C

    Model Y Performance Totally Impractical for Snowy Climates?

    There's a discord channel that announces drops of MYLR that appear in inventory. I had the same situation and ultimately went that route. Ordered the Y on Tuesday and pick up this Sunday