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Mine randomly showed up about 48 hours after collection. Randomly saw the rear heated symbol on the app. Ironically in the software update bit of the app I can still purchase it for £275 😂

Thanks - didn’t get round the posting yesterday but spoke to them yesterday morning and funnily enough exactly the same thing happened 👍🏼

Collected mine on Saturday…. My CS chats leading up to collection consisted of being told it’d be included with my ‘newer model’ 🤷🏻‍♂️

Mine looked like they washed it with muddy water yesterday. (Thorpe Park) There was another person kicking off about the state of his. I get it, North of £42k on a car you’d expect it to be presentable as a minimum

Right after inspection of the car….. finally Found one issue which I thought I could wipe off… turns out that’s not the case. Mark on drivers door card (nothing major) and mobile service appt booked so easily on the app for 14th December Picture for reference but to be honest so happy with...

Yeah I’ve got a screenshot of my chat stating it had the larger battery and rear seat/steering wheel heating so worse case scenario I’ll quote that if it doesn’t turn up on the app within the next couple of weeks or so

Ordered 05/10 - would you believe I haven’t even tried to connect it to wifi yet, spent about 6 minutes looking inside (bar the drive home) lol. Will spend some time sorting tomorrow

Almost £300 for a steering wheel to heat up, not fussed for rear passengers…. I’ll wear gloves 😂 No in all fairness this was my theory, will hang about for a bit

Right place right time springs to mind. Also it was Tom in the virtual team (customer service, keep ringing and hanging up until you get him 😂 hands down the most helpful person, even rang me whilst I was on the way making sure I was okay for time etc)

Yeah called at 2pm, they checked and said - fancy it today? 5pm?

Quick update, collected at 5pm (Thorpe park) SR+ in black. No heated rear seats or steering wheel, but an option to buy (seems like I wasn’t a lucky one to have it as a free upgrade) 44% charge on collection. Car was cleaned (with muddy water apparently) but all in all I’m happy. Checked over...

Fun update…. Rang to find out charge and plan my route Monday to be told did I want to collect today at 5pm…… ….. needless to say

Yes they ended up giving me Monday 6th and accidentally let slip mine was on Nabucco randomly. Surprised it took that long to get from docking in Southampton to Thorpe park. I’m there at 12pm! Enjoy collection and the car

I have a feeling yours will show up after a few days then. Hoping mine will do the same 😂

Congrats on the new car! Is the heated seats and steering wheel showing as a purchasable upgrade in the app!? I saw somebody screenshot his SR+ in the app with a £275 cost associated to it.

Did they confirm this was included with your vin prior to collecting?

It’s a sad day when the manufacturer genuinely believes we need them more then they need us.

Thought as it’s Friday I’d chance my luck…. Collecting Monday, but asked if it had arrived at the site could there be a possibility of collection tomorrow? Acknowledged my own cheek within the message as well… ….I wouldn’t want to sit next to Emma at their Christmas party

Lovely spec, congrats! Enjoy

Thorpe park, I’ve the same prefix reg

Got my phone call today confirming Mondays collection. Then they confirmed my trade in, said they’d action it now to which I advised it’s already confirmed on my account so they didn’t need to. She confirmed it needed to be done, needless to say she didn’t and now they’ve absolutely ballsed up...

Behind the plinth which sticks out considerably is another bracket (more flush to the bumper) which people use the 3m strips presumably to just stick the number plate to that 👍🏼 Added a pic to show the one underneath

The original number plate housing somewhat resembles scaffolding so a lot of people remove them and either position the plate to the bracket behind said scaffolding or buy a vinyl plate and stick that to the front bumper like attached (not my motor)

Sorry to read this…. Hopefully it all gets sorted

Thorpe park - originally 9th December now 6th, ordered 5/10

It just got real didn’t it 😂

Scrap this, just got the text ‘your model 3 is available earlier than expected’ - now booked in for the 6th (one week today) 🥳

Was able to rearrange mine from 9th to 8th so it falls in line with my trade in settlement letter….. At this rate I’d squeeze ever 30 minutes I can out of CS to be in the car earlier 😂

Same here, Thorpe park on the 9th. Just seen you’re in Buckinghamshire if you fancy a lift as I’m part exchanging my car 😂

Same here, 12 days though…. Not that I’m counting 👀

You don’t need them for collecting the car, I asked CS this question (as it’s a very American thing to ask 😂) and she said “no, we trust you’ll arrange insurance” But handy to have documents for yourself either way lol

For example with mine, I’ve got a trade in with £7800 equity in it, Tesla are settling the existing finance, I’m putting £4K into the deal and banking £3800 - they pay you the amount back within 14 days after collecting the vehicle 👍🏼

Thanks mate! Appreciate the update! Great taste on the spec also. Look forward to seeing your delivery photos 👀 I’m two days after you 🙌🏼

I’ll give it a go! Thanks a lot

Great news! Hopefully CS confirm that’s all good tomorrow otherwise I’ve got to raid the savings 😂

Identical situation to you - all be it there’s a green tick stating final payment was received 🤷🏻‍♂️

Interested to know the outcome of this as mine is exactly the same yet I don’t have those documents - I’m using the equity as down payment (plus banking some also)

Incredible news! What did you go for do you mind me asking? I’m due to collect on the 9th and becoming impatient hoping if i reach out they may do the same 😂

£3800 over payment my end due to trade in. Was told would be transferred to my account within 14 working days after my collection

Mine showed on clear score (equifax) but not Experian or transunion

I mentioned the same - they said not to worry, it takes them a couple days to recalculate the value after a new mileage reading so you’ll get those days grace for them to do that

Have an accident, it’ll come back looking like this

Agreed, chopping in my 2020 CLA shooting brake and their price was very competitive compared to others

Yeah my car is a year old in perfect condition as well so I’m sure it’ll all be pretty smooth (maybe too smooth for my liking) as per some research I’d done

The car will be blocked - straight on a low loader and sent to BCA auctions to be sold. So long as it isn’t obviously damaged they don’t care for the trade in. They take an up to date and odometer reading and as long is no more than 1200 miles from initial valuation it’ll be fine.

I’ve heard that they literally take the V5, keys and look through the window to make sure it’s there 😂

When I spoke to CS yesterday they said deliveries aren’t going ahead at Brent Cross (correct me if I’m wrong 😊) as they can get delivery dates quicker to customers from Thorpe park allegedly

Mines being installed next Monday, car collection isn’t until 9/12 so will be an tense moment when I get back and plug it in for the first time 😂

When I spoke to CS they mentioned they’re no longer offering collection at Brent Cross (not sure if it’s permanent) and mentioned it’s a lot easier for them to get the cars to Thorpe Park

Hold the phone 🙌🏼🥳