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Thanks for the suggestion. I was attempting this all on my phone. Will try on a laptop and see if I can avoid the store through my mobile app (which is where I am having the issue)

Yes. My vehicle info screen says it is compatible.

I should note that i live in Canada

I’m wondering if anyone else is having difficulty purchasing a CCS Combo 1 adapter from Tesla. When I go on the Tesla website through a browser, the adapter seem to be in stock and available to purchase. When I click on the link, it takes me to the store through my Tesla app and the charging...

Hi again. Just back from service - No luck here. Tesla claims that the snowflake icon no longer appears on the app home screen. They said it will appear in red in the climate section in the upper right when you turn on the climate or defrost (along with the heat/bacon icon when battery is being...

Hello! First time poster, long time reader, Model Y owner. As the temperatures start getting below zero in Ontario I've found that the cold battery icon - blue snowflake - is no longer showing up in my (up to date) app. When I enter my Model Y, I can see that there is a chunk of unusable battery...