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Did you specifically get the mag safe one or will any of these do?

Mine was working in the 2021 model Y until I put the clear mag safe case on. Just trying to look on these threads to see what case WILL work. I have tried it upside down with the clear case and that also does not work.

It's so frustrating. Tesla is so ahead of the curve and this is a basic feature that any car on the market has and can do for the past 10 years at least... Have you called to complain to them? The more people that complain about it, hopefully the quicker they'll correct this annoying problem.