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  1. S

    Model Y heat pump issues

    Quick update… Tesla has resolved my issue with the heat pump. All parts were replaced and it is working perfectly right now. I was so happy to get my car back! For the gas, they took a copy of my invoice but told me they were not sure if it would be accepted. Their logic is that I would have had...
  2. S

    Model Y heat pump issues

    They told me they would look into it when I give them the receipts. If my car isn’t yet ready on the new ETA date, I plan to remove my credit card info from the account.
  3. S

    Model Y heat pump issues

    My car has this issue since January 20th! I waiting 2 weeks before bringing the car to the garage, in hoping that I would receive the parts within that period of time. On the 4th of February, I have asked for a rental, that I have received without problem. As of today, I am told that the parts...
  4. S

    How can you avoid waking up the car when contacting service?

    The beauty of the app is precisely to be able to manage the car’s functionality from remote. I love it! I would not want to turn it off simply to accommodate a feature that could be improved for better practicality.
  5. S

    How can you avoid waking up the car when contacting service?

    Lol! I would not want that… I would be jaleous! I think Tesla should find a way to manage the notifications apart from the car functionality. They could also send the message in our email box (they already have it in our account), to at least determine if there is an action on our part...
  6. S

    How can you avoid waking up the car when contacting service?

    Hello all. Am wondering if there is a way to avoid waking up the car when contacting service through the app. It seems that every time Service sends a notification for a new message, there is no other way than to go into the app to read it and then, the car wakes up... unless there is a setting...
  7. S

    Recent heat pump failures - software issue?

    I have tried doing that but the form seems to be focussed for businesses as it requires domain name, etc.