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I’m based in UK and called for assistance on 0162 845 0660. They talked me through commissioning using a laptop instead of a smart phone - which worked! You could try contacting support at - [email protected]
Have just installed Gen 3 wall connector. Turned on and saw whole front strip light up green, but instead of a flashing green light to complete commissioning, I get this…… and no internet connection.
Has anyone come across this before? Many thanks.