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The perpetrator in question is still plugged in - it's been about 16 hours since this happened. So no, they're not some well-intentioned rebel advocating for a new charging policy. Nor are they someone who had an emergency drive this morning. They're just an impatient and selfish jerk with no...

I understand this point in theory, but it's not really consistent with how people use the charger here. The implied practice is that you don't have access to the charger every day (it's not a private garage) ... but when you do have access to it, it's yours for a while. The spots are near the...

They're the same SemaConnect chargers that you see in a lot of apartments, but they're free to use in our complex. No app, login, etc. Just plug in and go.

Hence my frustration! But if you're definitely saying that the charge port being stuck in the half-open position for an extended period of time, the sudden removal of power, and the nixed battery calibration don't pose any risk of damage to the car, then that's at least good news! Yes and no...

Tonight's cops told me that financially verified damages don't matter because I couldn't prove that the person outright intended to damage my car; it was probably more likely they're just a douche who was too impatient to wait their turn.

The entire premise of posting this was to get advice on how to handle. Very curious on your recommendations here. What do you say to the complex management, especially if they require you to get a police report before handling? Should I look up the owner's identity via license plate and knock...

Hello, I live in an apartment complex with 2 shared charging stations (in front of two EV-only parking spots). A few months ago, I woke up to an alert that my car randomly stopped charging at 60%. I figured it was a power outage or something, but I went to check my car, another Tesla owner had...

As an update, right before I checked in this morning, they posted an ETC of Monday in my app. When I arrived and told them that wasn't workable given that I literally will be away starting this weekend, they agreed to let me walk through the issues and see if anything could be prioritized for a...

Not seeing an estimate yet, just panicked based on them describing a process that made it sound like I drop off the car instead of walk through the issues with them. And then the mention of the Uber Credits. I followed up and they confirmed it would probably take more than a day but still...

Frunk slightly out of alignment, one door not totally flush, insulation strips are uneven/messy looking.

Fairly new Tesla owner, who has a service appointment for some cosmetic issues and the commonly reported "park assist unavailable glitch" that I noticed during my initial 100 miles. I've waited about 2.5 months for this appointment, which kept getting delayed. Given that, and given that the...

So I actually commented on the issue in the text thread with my SA, and the person who answered the inquiry gave me a direct email to send it to. He got everything uploaded immediately after my email.

Not to mention, that's not even a "pickup" timeframe. That's the generic "we don't really know" EDD that those of us with charge port issues have been getting. So something weird definitely happened here.

The only explanation is that the factory felt this part should have been readily available/installable at the delivery center, so why hold up order fulfillment if the part exists elsewhere on the supply chain. Which means either a gross miscommunication or some other reason for why the delivery...

Yes, wasn't aware of DCU until after I already agreed to terms with Tesla. Seems worth considering for many, although the Tesla process was really easy -- and my SA supported me through the process too. So if I had gotten the car on time, I would have been 100% over the moon about Tesla's own...

I believe they were just saying that they did their waiting, finally got the VIN and near-term EDD, built their plans/finances/car situation based on the fact that the car was to be imminently delivered to their local site ... and then suddenly got told there is a part issue with no ETA on when...

I think everyone can understand, though perhaps not like, the supply chain issue. What frustrates people is the manner in which Tesla has been communicating this issue. 1) The process itself is a bit unintuitive. Not everyone would understand why a car would be shipped without an essential...

Is there more to the southeast story than "charge ports"? It doesn't seem possible how people with confirmed VINs could be going on 2-3 weeks without an accurate delivery date, given that we know the part is being installed in new cars and people in the same region are receiving deliveries...

Florida Update: Although it came slightly after 10AM ET today, the expected shift to 5/21-25 EDD did arrive this morning. With no update, no apology or even a "we're working on it" from the SA, and no explanation for why "5/21" is included in this range. Of course waiting is the name of the...

My understanding is the headlights issue is not so much about current performance as a lighting instrument, but rather, the future-proof element. If Tesla does issue future updates that are geared toward the matrix lights, or if matrix lights can help with FSD efficacy, then there would be value...

Like clockwork, my delivery date updated to May 20-24 at 10AM ET. Anyone else with the charge port issue receive something more substantive? Or, alternatively, anyone in Florida actually pick up a M3LR in the past week? Seriously annoying lack of transparency here. Also just preposterous to...

I guess the heart of my frustration, perhaps some overly idealistic or dramatic points aside, comes down to the fact that I'm challenging the bold notion. My EDD has not been visibly adjusted based on any new data (or new uncertainty) about the charge port. It is simply on an automated Today+4...

"Out of money" was a typo, meant to say "out money" in response to your point that this hasn't cost me anything. It seems like a lot of Tesla's practices, and sentiment from some buyers as well, are built on the idea that people are switching from an existing car that's in perfect working order...

Attitudes like this are why customer experiences don't improve. I know we all hate the idea of being a "Karen," but when hundreds (if not thousands) of cars are being held up due to an inexcusable manufacturing anomaly, and one of the biggest companies in the world can't even be honest or...

Have not heard anything but very generic updates from my SA and the 888 number, so I'm fully expecting my delivery date to just shift to 5/19-5/23 at 10AM ET, as has been the case every day for about a week. This is so many degrees of unacceptable, and it's weird to me that there's no...

On the one hand, it's good to know that many other people are in this boat. I'm not in any way the only one. On the other hand, I was originally told that the parts were already "shipped." If so, there has to be a tracking number. Which means there has to be an ETA. Which means there has to be...

Pretty quickly. I received "conditional approval" almost immediately, pending proof of address (fair ask since I moved just prior to receiving my VIN). I submitted that, emailed the Finance Team to let them know, and had an offer within minutes. The only other issue is that they gave me a...

But this uncertainty should be reflected in the delivery date. And it's not. The estimated delivery date, in fact, reflects a high degree of certainty that the car is just about ready to go. Today is 5/17. My estimated delivery date is 5/17-5/21. Which means Tesla is giving me reason to believe...

Has anyone with the charge port issue gotten anything in terms of a firm ETA? Worse than the constant delaying is the lack of transparency here ... there's no excuse for not telling people when the car that they bought for $60K will be delivered, let alone for giving people false confidence (and...

Just got my pushback to May 17-21 as well. Been trying to stay positive, but the experience is really getting a bit frustrating. It's not clear why they would have shipped cars without parts, why cars with VINs that were built/assigned 1-2 weeks after mine are being delivered ahead (any parts...

Definitely the same situation I'm in. What frustrates me, beyond the lack of consistency in information being shared, is that decisions and processes are tied to the original delivery date. For example: you're asked to confirm insurance when you get your VIN. Which means if you wait 3-4 more...

The delivery delay saga continues. Everything still came together much earlier than expected, so my issue is more about the difficulty of getting clear updates than it is the delays themselves. My initial EDD of 5/8-14, as shared on 5/4 when I got my VIN, is now 5/16-20. It basically just goes...

Anyone else in the southeast? My Florida delivery date continues to get pushed each day (went from May 8-14 to May 9-15, then May 10-15, then May 11-15, now May 12-17) and I've heard the car is "in Alabama with about 200 other vehicles and they don't have enough trucks to deliver all the...

That's about the rate I got (same term but higher down payment), but it took extra credit pulls to get there. First official offer from Wells Fargo was higher, and US Bank supposedly was higher than that (so they never even showed it to me).

So my VIN-confirmed May 8-14 delivery date shifted from May 9-15 yesterday, and then May 10-15 today without any text or further update. The fact that the range got tighter is encouraging, but it seems pretty clear at this point that there must have been something "not ready for primetime" with...

- A bit confused with some of the VINs. The definitive guide to the headlights issue on page 1 says that 238 VINs are in the clear, but I've now seen multiple people with 238 VINs saying they have the old lights. What's up here? - Regarding the false advertising point, it's a tricky one. On the...

Process was pretty simple, but with a catch. I initially received a pretty terrible rate - much higher than was advertised on the Tesla website, and higher than I was even getting quoted by traditional car dealerships. I emailed them back, and they quickly found another partner with a VERY...

The spreadsheet to which you're referring said 238 VINs were in the clear. However, there were at least two separate posts in that thread that said they had 238 VINs and old headlights. So I can't yet celebrate or panic. I do plan to ask my SA soon, but I'd rather do so in person. Don't want to...

Interesting. For what it's worth, I went to the pickup location this morning and they confirmed that the car had not arrived yet. So it wasn't one of the ones sitting there with a sticker over the port. Seems weird IMO, since I've had a VIN and a May 8-14 delivery window for nearly a week ...

Congrats! But does anyone know if it's normal for the turnaround between getting a VIN / getting a delivery appointment to be so quick? I've had a VIN since last Wednesday, and the delivery window is still listed as May 8-14 with no further email, text, or phone call. Every available...

I had no issue uploading my insurance card, but I was unable to fill out the form because the NAIC didn't seem to line up with what Tesla had in its system. A member of the sales team quickly handled it for me; they gave me an email to send my card to, and my insurance information was loaded and...

Excited to get my Long Range; this is my first foray into EVs, but I really enjoyed my test drive and frankly really didn't enjoy what caliber of non-Tesla I could get for $55K in today's market. Lucked out with a very fast delivery timeframe of May 8-14 (about 1.5-2 months ahead of schedule)...