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  1. T

    Stuck in Standby Mode

    I have had a similar problem, turned out to be an issue with my utility and the grid not being compliant. Have you logged in to the gateway and attempted to 'go off grid'? If yes, do the solar and batteries kick on? Double check the System_Status for errors <IP>/api/system_status look for grid...
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    Master Thread: Energy products and Tax discussions

    What paperwork have people given to their tax preparer to show the purchase and installation of solar? I don't think they ever gave me a final dated receipt or sales contract. The only thing in my documents is the loan agreement which was signed months prior to my install and PTO.
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    Solar Roof vs. Panels

    One thing I learned AFTER getting my panels installed...The maximum output of your panels/tiles is based on the inverter size and not the panels/tiles rating. I was lucky with buying the 9.6KW system and got the 7.6KW inverter which according to many posts on here is a good ratio. I've read of...
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    Solar Roof vs. Panels

    I was in your position a little over a year ago and ultimately went with the traditional solar panels. I put the extra $ in to more panels and an extra powerwall, so didn't save much but ended up with more production and back up reserve. I would recommend putting as many panels on your roof as...
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    Download data problem?

    I've had this same issue for a week or two. Sorry I have nothing more to add here, just wanted to confirm you aren't alone. Same version of the app on a pixel 7.
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    Powerwalls stuck in standby when solar power is no longer producing

    Although the grid faults are different than mine I agree its likely causing the issue. Quick Google search of RoCof shows that its an acronym for rate of change of frequency. I suspect your system is unable or unwilling to connect itself to the grid because the grid frequency is either out of...
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    Powerwalls stuck in standby when solar power is no longer producing

    This sounds exactly like what was happening to my system immediately after receiving PTO. The only difference being that my solar panels wouldn't turn on because I have the powerwall+. Although Tesla never confirmed I believe my situation was caused by an over-voltage from the grid. When I...
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    System Stops Working after PTO

    Just to update, I chatted online with Tesla several times today, both the inverter support and powerwall support. I explained that the system went in to standby over night after changing the app Permission to Export = on. I also suggested that the system would operate fully if I turned off the...
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    System Stops Working after PTO

    Out of curiosity I tried putting my system into off-grid mode since the powerwalls have enough charge to run the home for a few hours at least. The app would not allow it so I logged into the gateway locally. The system went in to off-grid mode and after a few minutes the inverter kicked on and...
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    System Stops Working after PTO

    My system was installed right before Memorial day and has been running perfectly in limited non-PTO self-consumption mode. Yesterday I received approval for PTO from Tesla and followed the steps to turn on PTO in the app. The system continued running smoothly until some time this morning when I...