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  1. G

    HELP: Key Card and App not unlocking Model Y

    Good to know, thanks! Roadside Assistance and Tesla reps couldn’t connect to the car, troubleshoot and access any data. But I got it towed it to a Tesla service center yesterday morning. I couldn’t even speak to someone at the Service Center beyond unhelpful messages through the App. They still...
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    HELP: Key Card and App not unlocking Model Y

    Thank you, appreciate the info! Been so busy at work and home, haven’t had time to read and research, but expect this same info could be shared by Tesla’s service center 🤦🏻‍♂️
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    HELP: Key Card and App not unlocking Model Y

    Makes sense, but they should! I’ve literally had it serviced four times within five months and they still can’t explain or address the clicking noise when my AC runs. Explanations I’ve received are: “we’re not sure” “i didn’t hear anything” and “it should go away”…..
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    HELP: Key Card and App not unlocking Model Y

    Very helpful, thank you! Finally got it towed for Tesla to tell me it won’t be ready until Friday and oh yeah we don’t have a loaner right…WTF!? Worst quality control and customer service ever. The FIFTH Tesla rep I talked just messaged me “i don’t know if you can get the lithium battery” with...
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    HELP: Key Card and App not unlocking Model Y

    Thanks, hope they replace with the new ones!
  6. G

    HELP: Key Card and App not unlocking Model Y

    Thanks, that’s what i read too. I’m going to inquire and request the lithium ion….we’ll see how that goes and how long it’s going to take 😤
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    HELP: Key Card and App not unlocking Model Y

    That’s what I’m saying! It’s going to be tough to refrain from ripping into their folks if they’re rude. Last time they wouldn’t give me a loaner…am i supposed to Uber my baby around town and to and from daycare meaning i bring a damn car seat everywhere i go….NO!
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    HELP: Key Card and App not unlocking Model Y

    All very helpful, thanks! No aftermarket add-ons….only got a good tint job last Thursday and then a rock cracked the windshield ruining on Sunday….just pure bad luck 😡
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    HELP: Key Card and App not unlocking Model Y

    Thank you! I’m definitely far from high-tech and didn’t have time to even wait for roadside, just pissed overall this happens on a new car i waited 7 months for, had to take in three different times for flaws that they agreed to fix, customer service is poor since it can be because there’s so...
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    HELP: Key Card and App not unlocking Model Y

    Today my key card and phone app are both NOT working. Car appears to be completely dead and I’m locked out despite it being charged to 80% and the ChargePoint charger is literally still plugged in, but can’t unplug (it’s now been 7 hrs locked out). Based on some quick research it may be a 12V...