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  1. Matrel

    What about holidays?

    Just to reawaken this thread as we head towards holidays, does anybody know how frequently the iPhone widget checks in with the Tesla and whether that should also be turned off? I was thinking it maybe just uses the predetermined check ins from Tesla and it would make no difference to drain, but...
  2. Matrel

    Smart Charging - Car Not Accepting Charge

    Hey Folks, I am having an intermittent issue with my Indra smart charger and am interested to hear if folks have had similar. When first using the smart charging it was fine, it would stop and start periodically, but by the allotted time, the car would be at its required charge of 80%...
  3. Matrel

    UK: buying from Tesla used inventory.

    Absolutely agreed - it was more a question of if mine could be driven for 60K and look great, what the heck did @mkislam's previous owner do to trash the steering wheel like that in 13K miles? Drive with sandpaper gloves on!? I wouldn't even have considered that kind of wear on such a low...
  4. Matrel

    UK: buying from Tesla used inventory.

    Hey @mkislam - Sorry to hear those issues. That b-pillar/window alignment is crazy! Also, you have to wonder what they did to wear out the car that quickly. Mine was 60K, but the interior is what I would expect from a 10K car, there's no wear anywhere, just a few light surface scratches on the...
  5. Matrel

    UK: buying from Tesla used inventory.

    Hey @AndyFov - are you thinking of getting one from elsewhere? As somebody else who cancelled and who was following your story along with the others, I completely identify with your frustrations and I'm sorry to hear nothing ever arrived, but I will say I am absolutely delighted with my car. I...
  6. Matrel

    UK: buying from Tesla used inventory.

    I know how you feel. I cancelled and was quite happy to give up the £200 for breaking the contract. I know folks said I should chase them and get it back, but I didn't see the point of having to up my blood pressure even more and just switching one problem for another. Given the car I was buying...
  7. Matrel

    UK: buying from Tesla used inventory.

    Ironically, I did discuss my order via the Reading sales centre. They were great, showed me the one they had that was ready for delivery so I could see the kind of condition, clarified it was highly unusual for them to have one and I wouldn't be able to pick it up from them. Then promptly told...
  8. Matrel

    UK: buying from Tesla used inventory.

    Wow - although I would guarantee that you are absolutely right on it being the latter! The car is returned to Tesla, drops in to inventory, offered for sale some months later, you pay your deposit, car is marked as sold and then ignored until the time comes to move it from where it's been sat...
  9. Matrel

    UK: buying from Tesla used inventory.

    That is miserable and I feel really sorry for you. It's great that some people are getting progress, but it's still clearly a craps shoot with regards to each individual experience. I would be raging if I was still waiting, which based on the regulars on this forum and their order dates, I would...
  10. Matrel

    Ovo UK - New EV Charge tariff

    Thanks! I think you made the better choice. The Indra is great, but took a while to get set up (they don't ship it with network connectivity, the installer needs to add either a WiFi or 4G dongle to the order), then when they returned to install the dongle, it turned out that a ribbon cable had...
  11. Matrel

    Ovo UK - New EV Charge tariff

    I mean the Charge Anytime App. I assume the Ohme, as an approved charger, works the same as my Indra, as the other approved charger. I am not 100% on this, but I believe it's that they both use Kaluza as their underlying platform - see...
  12. Matrel

    Tesla Shop delivery times (mobile charger adapters)

    I will say that they don't seem to reply to emails. They sent me the wrong order and when I sent the email to tell them I just got the right item sent the next day, no reply. I then followed up asking about returning the incorrect item and no reply to date. The actual parts came from DB Schenker...
  13. Matrel

    Ovo UK - New EV Charge tariff

    Just in case - further update for anybody in the same situation as me with an approved Ovo Smart Charger. My problem was caused by installing and joining the Ovo App when my smart charger was already integrated with Ovo. Looks like the conflict between the two was what was causing the battery...
  14. Matrel

    Ovo UK - New EV Charge tariff

    It's a 'feature' of the combined charger and Ovo - as you say, with it being an approved one. It means that it can charge at anytime, but Ovo will tell it when and at what rate. So when I got home last night for example, I plugged it in, it was 18:30 and it trickle charged for about 10 minutes...
  15. Matrel

    Ovo UK - New EV Charge tariff

    Yeah cool, so that's what I can see on my charger app, obviously in a different format. The fact it is doing those kind of weird chunks would indicate to me that Ovo is controlling the charging. On my charger, if I select 'boost' it then switches to being permanently on and I get charged my...
  16. Matrel

    Ovo UK - New EV Charge tariff

    The only thing I could suggest ahead of that is looking at the history - if it appears to be stopping and starting at occasional random intervals then I would say it's working, at least Ovo is controlling the charging process. If it's just charging from when you plug it in until your EV is...
  17. Matrel

    UK: buying from Tesla used inventory.

    That's such a bummer, given you've had one of the most frustrating experiences out of all of us, I was hoping you'd have a really tip-top example and prove the wait worth it. It's so frustrating that it seems to be such a mixed experience, let alone all the other horrors that people have...
  18. Matrel

    Ovo UK - New EV Charge tariff

    If I go into my OVO web account and click on 'Your EV' in the menu I see a report on what's been happening, but it pulls that in realtime from my charger, or wherever it is that the charger stores its information. I think I only get that because I am using the Indra Smart Charger that is one of...
  19. Matrel

    Ovo UK - New EV Charge tariff

    Hey @redmamoth - good to see you enjoying the ownership experience! Yeah, it was all going fine, I have setup the Anytime stuff under my OVO account and am using the Indra App to monitor what's going on and communicate with Ovo as to when it can charge and to set the schedule, then just relying...
  20. Matrel

    Ovo UK - New EV Charge tariff

    Absolutely, sorry should have made that clear - drain on the car.
  21. Matrel

    Ovo UK - New EV Charge tariff

    Posting this here as a 'just in case'. I added the EV Anytime tariff to my OVO account and installed an Indra smart charger and so far has worked perfectly, it charges at all sorts of different times when it's plugged in, but always gets to my chosen 80% by the 'ready by' time and often much...
  22. Matrel

    Controversial Opinion?

    I have found previously that the flexibility of a PCP can really play to the situation you are in after the three years. Firstly I think you have to make peace with the fact that it could end up being just like a lease and you give the car back having paid a fortune and effectively just rented...
  23. Matrel

    UK: buying from Tesla used inventory.

    @redmamoth @AndyFov @Canonicals - I am really feeling for you folks as I would have been somewhere in there too I am sure. My refurbishment was supposedly being done this week too, but I was confident that that wasn't going to happen based on what they were saying. On a plus note - I ordered a...
  24. Matrel

    2019 Model 3P insurance rocketed this year?

    I am sure you have tried this, but when insuring my recently purchased 20 M3P, the value I set my excess to gave wildly different results on Compare the Market. I actually got the best results at £400 excess.
  25. Matrel

    UK: buying from Tesla used inventory.

    Hey @Dommmm - sorted out all of my charging and everything at home, so last night was the first proper experience of charging to a known limit and then getting a quoted mileage. So at 80% charge, it was showing 225 miles, so I guess a full charge may show 280 miles based on some rough maths. We...
  26. Matrel

    UK: buying from Tesla used inventory.

    Just collected mine from my non-Tesla dealer. All perfect from their end, lovely and clean, still cant find anything other than minor chips or alloy scuffs, which at 60K miles I can't believe there isn't more. Only irritation is that I have to wait until I get my V5 from DVLA before I can...
  27. Matrel

    UK: buying from Tesla used inventory.

    I am so glad I did - and that car looks a great deal! I really regret how Tesla have treated me because much like @redmamoth I was done with Tesla, but driving the test drive reminded me how blown away I was when I had my first test drive with no serious intention of buying one. Going through...
  28. Matrel

    UK: buying from Tesla used inventory.

    Yes, it’s a M3P - I know this from the test drive by nearly putting it in a hedge when reversing to let a truck make a wide turn! 😂 No idea on the range, they had the battery set to % and I didn’t really have time to muck about with it. I’ll update here when I collect it tomorrow :)
  29. Matrel

    UK: buying from Tesla used inventory.

    Sorry, not clear unless you track all 50 messages I’ve posted! 😂 So I cancelled the M3P I had on order with Tesla directly (£30,800 35K miles) as I convinced myself that it was going to be trashed based on the amount of work they were doing to it and its low price. Instead I bought the one in...
  30. Matrel

    UK: buying from Tesla used inventory.

    Well I've just cancelled - bought the £28K M3P, collect it on Sunday. Took it for a drive and honestly it was exactly the same as the brand new Tesla demo car I drove, but faster. It is in really great condition and yes it is higher mileage than I would like, but it still feels like a great deal...
  31. Matrel

    UK: buying from Tesla used inventory.

    Thanks very much for posting that - it has heavily influenced my current position. I selected a 20 plate M3P with 33K at a price of £30,800, a lot later than some other folks here, on the 19th of March. I now anticipate that at that price, in addition to the repaired damage I know about, there...
  32. Matrel

    UK: buying from Tesla used inventory.

    The ones that came in so w@nkered we were able to charge their previous lease holder a fortune in damage and mileage fees on an already outrageously profitable lease agreement, that we can then bang out the door, after a few attempts at remediating said damage, on some poor unsuspecting idiot...
  33. Matrel

    UK: buying from Tesla used inventory.

    That's what has finally got me looking elsewhere, it's the lack of courtesy and the hollow promises - I have this text conversation on my phone where the various different Tesla contacts have started conversations, always with a 'if you have any questions please ask', followed by a series of my...
  34. Matrel

    UK: buying from Tesla used inventory.

    I have been out looking at equivalent models at local dealers this morning. I am so tempted to cancel. Chased Tesla and got the following... Looking into the status. There has been progression made. Refurb work is to be completed for next week. The delivery team will reach out once this has...
  35. Matrel

    UK: buying from Tesla used inventory.

    I’m in a similar position - I did find out last week that they were waiting on 2 x door cards and back of driver’s seat, but they were meant to be delivered last week. Was expecting an update Friday/Monday based on the conversation I had, but nothing back. It sounds like they don’t have the...
  36. Matrel

    UK: buying from Tesla used inventory.

    They sent me a picture of where they are up to! 🤣🤣
  37. Matrel

    UK: buying from Tesla used inventory.

    I've been chatting with three friends recently all who have electric cars, two non-Tesla, one Tesla. The Tesla owner was driving from Durham to Berkshire yesterday afternoon/evening and twice arrived at a Supercharger to find it full and to have to queue. The other two have had similarly long...
  38. Matrel

    UK: buying from Tesla used inventory.

    I think the thing that's upsetting me is that every apparent step forward is actually another half-truth. Had a great call last week, all reassurances that parts were going to be in this week and they were confident that the vehicle would be ready for collection on the 28th as it is/was...
  39. Matrel

    UK: buying from Tesla used inventory.

    I would think that was a joke other than I saw on the shipping thread somebody following up on Tuesday wondering on the shipping of a Model X Plaid they had ordered in November 2021! :eek:
  40. Matrel

    UK: buying from Tesla used inventory.

    After the false starts, my missus specifically asked not to be told about anything until we have a confirmed date and time for collection. She really wants me to cancel it - she can't understand why I've stuck with being mucked about so much.
  41. Matrel

    Seeking Any First-Hand Information About Internet Company, Cyberquad Sales

    I particularly liked the line about the Tesla Charger from the review above... This allows you to plug it in anywhere and get some sort of electricity 😂
  42. Matrel

    Seeking Any First-Hand Information About Internet Company, Cyberquad Sales

    But they're not doing that - registrar is in NL, hosting is being done in the US with a totally different company. Just another red flag - along with selling something that supposedly only exists as a prototype and that was only meant to be able to be ordered as an accessory for the CyberTruck...
  43. Matrel

    Seeking Any First-Hand Information About Internet Company, Cyberquad Sales

    Yeah, but they are saying their legal entity is in UK/US, not the NL. Totally agree if they listed a Dutch European office. I appreciate they can use a registrar anywhere in the world, but 99% of companies I deal with use a registrar/web provider in their local region for many reasons including...
  44. Matrel

    Seeking Any First-Hand Information About Internet Company, Cyberquad Sales

    Also, this is often the reason why businesses use weird 'middle of nowhere' addresses, to allow them to import and avoid VAT... https://www.independent.co.uk/news/uk/home-news/hmrc-vat-bill-foreign-cardiff-b2316080.html
  45. Matrel

    Seeking Any First-Hand Information About Internet Company, Cyberquad Sales

    I'd tread carefully - the website domain was registered through a Dutch registrar, which is unusual for a UK/US outfit. They have also redacted all the registration information, which is fine for personal domains, but for a commercial organisation would indicate they are hiding the reality of...
  46. Matrel

    UK: buying from Tesla used inventory.

    That exactly, a month plus by the time I get it :|
  47. Matrel

    UK: buying from Tesla used inventory.

    Thanks for the pointer @Canonicals - used the online messaging and apart from them accidentally sending through a 'text Yes to cancel your Tesla' message, they arranged for somebody to call me. Like you, the work is removing third party gubbins - window tints in my case, plus replacing a number...
  48. Matrel

    UK: buying from Tesla used inventory.

    That's interesting as I was told parts for mine are expected this week. I'm just trying to find out the nature of the parts required for my vehicle. Wondering whether it's going to be a couple of days or weeks after they get the parts that it would be available - assuming they are arriving of...
  49. Matrel

    UK: buying from Tesla used inventory.

    Thanks for the update and I suppose it's something, but I don't even feel the slightest bump in enthusiasm at this stage. It's going to be weeks yet and I now know I'm getting a car that was knackered and needs a bunch of parts. I suppose it's good that they replace parts like windscreens...
  50. Matrel

    UK: buying from Tesla used inventory.

    Just had the following from Tesla 10 minutes ago... We are currently still waiting for parts on order to complete your car, which we are expecting to arrive with us later this week to our site in Corby. We hope to be able to reach out to you soon with more updates and a date to schedule a...