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The more I read the more it seems this is the case - for most interactions with the SC :)

Thank you for these replies - clearly still learning here as a new owner :)

I would agree with this in theory - the issue being I was already experiencing rapid degradation, I assume linked to the eventual death of my battery. In one month of ownership I have experienced nearly 10% degradation in usable range - 7.7% according to the Tessie app. So, Tesla is only...

Interesting. The SC has informed me it will be a 'HV battery with new batteries and a refurbished pack'. After I pushed they went on to say 'all HV packs are re-built with new cells, so no worries.'

Hi all, New poster here - purchased a new MYSR (4680 battery) about one month ago, with 2,000 miles on the odometer. Yesterday I received the dreaded 'maximum charge level and range may be reduced' error message - I have an appointment with the SC tomorrow where they have informed me they will...

Well, I have a one-month-old MYSR (2,000 miles) with 4680 battery packs, and received the dreaded 'maximum charge level and range may be reduced' error message yesterday. I have an appointment with the SC tomorrow where they will replace the HV battery. I assume the fact the battery can't be...