Hi all,
New poster here - purchased a new MYSR (4680 battery) about one month ago, with 2,000 miles on the odometer. Yesterday I received the dreaded 'maximum charge level and range may be reduced' error message - I have an appointment with the SC tomorrow where they have informed me they will be replacing the HV battery.
Couple of questions:
1. I imagine it's exceedingly rare to have a HV battery failure in such a new car. The SC is informing me they will replace my battery with a reman battery. Has anyone had luck demanding a new battery on such a new vehicle?
2. The SC is telling me the HV battery, although reman, will have entirely new batteries in a refurbished pack. I am inclined to believe this, given I don't believe you can replace modules in the 4680 battery. Can anyone confirm?
I always seem to have the worst luck with cars, but hopefully this thread can serve as a good data point for others given how young this failed battery is. I'll be sure to keep the thread updated with progress. Thank you to all in advance!
New poster here - purchased a new MYSR (4680 battery) about one month ago, with 2,000 miles on the odometer. Yesterday I received the dreaded 'maximum charge level and range may be reduced' error message - I have an appointment with the SC tomorrow where they have informed me they will be replacing the HV battery.
Couple of questions:
1. I imagine it's exceedingly rare to have a HV battery failure in such a new car. The SC is informing me they will replace my battery with a reman battery. Has anyone had luck demanding a new battery on such a new vehicle?
2. The SC is telling me the HV battery, although reman, will have entirely new batteries in a refurbished pack. I am inclined to believe this, given I don't believe you can replace modules in the 4680 battery. Can anyone confirm?
I always seem to have the worst luck with cars, but hopefully this thread can serve as a good data point for others given how young this failed battery is. I'll be sure to keep the thread updated with progress. Thank you to all in advance!