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  1. D

    Refused delivery’s due to windshield damage

    So why wouldn’t Tesla do it? Why present a damaged car car as brand new. Why not just save themselves the issue/backlash and fix it before giving it to a customer. Why would they think it’s okay to present a damaged car to customer who ordered a brand new vehicle?
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    Refused delivery’s due to windshield damage

    Now hear me out on this one. I think if I’m buying a new car and It’s damaged why would I pay 55k for it? Remember this has nothing to do with perfection of the body but instead it’s about the damaged windshield. I don’t think it’s normal to pay full price for a damaged car that’s being sold as...
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    Refused delivery’s due to windshield damage

    2nd Update 6/8/23: new vin assigned and I got to book new delivery date as well.
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    Refused delivery’s due to windshield damage

    Yeah not quite the damage was between the double pane front windshield. Not sure this would be transport related or service. This is definitely a manufacturing error/Qa error.
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    Refused delivery’s due to windshield damage

    Yea my experience may be 1 out of a millions sold. Not everyone shares their experiences either. But the point I was making was that there was clear damage on the windshield and they still tried to sell me a damaged 55k car at full price. I am purchasing a brand new vehicle not a damaged one or...
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    Refused delivery’s due to windshield damage

    I 100% I agree with you I thought by now they would have this issue resolved but it looks like is still relevant.
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    Refused delivery’s due to windshield damage

    Update 6/8/23 my Vin already got reallocated and they have sent me an updated EDD of June 8th- June 15th (this was my original EDD)
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    Refused delivery’s due to windshield damage

    Yea but on a new brand new 55k car I don’t understand how Tesla QA would miss that. I saw as they showed me the car.
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    Refused delivery’s due to windshield damage

    They offered to fix it within 60 days but seeing other customers experiences and angry customers when I got to the dealership convinced me not to becuase it caused more hassles to get a new car fixed. They sales manager blew it off as nothing but the even the delivery check in person stated I...
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    Refused delivery’s due to windshield damage

    Did I make the right choice? Yesterday 6/7/23 I refused delivery on my model 3. I noticed a chip/ slash scratch on the on the windshield. I pointed that out and they were able to determine this was actually in-between the double pane windshield. I was very disappointed as this was my first car...