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I ordered the full width tail light from EVbase a week ago. While customer service insists the item has already been shipped, they keep telling me to wait for a tracking number and have now deleted the item from the website. For those who have purchased from them before, is it worth waiting or...

Trying to install the Lighting Bug Tech ambient kit. Having a heck of a time trying to remove the left side of the plug power panel from the right. Tried the red pin both popped in and out and it won’t budge off when I pull the left side. Any tips on how to separate them properly?