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Have you seen this post, I had the same issue you are describing and loosening the screws that hold that charger to the wall bracket fixed the solid blue light issue. https://teslamotorsclub.com/tmc/threads/issue-with-new-wall-connector-solid-blue-light.321900/

Thank you for this post, after 3 weeks and 2 wall connector RMAs this is the only information I could find that fixed the problem. FWIW, all of the screws were hand tightened on my installation, but I had to back them out to be extremely loose for the charger to work. If you press on the front...