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  1. D

    NEW OWNER - ISSUE WITH SOFTWARE VERSION

    Yes, I have a 220 charger at home. We are going on a trip tomorrow up north, we will certainly get a better idea of the vehicle and any potential issues outside the update to firmware (Not anticipating anything honestly) but we will have to charge away from home so I will see how that goes...
  2. D

    NEW OWNER - ISSUE WITH SOFTWARE VERSION

    I hope so... We are impressed so far with the vehicle. We will definitely be in a Tesla now for sure... Just would like to know if this is the one or not but cannot make that decision realistically until we know what the potential fix is... Is it a simple $215. service charge and software...
  3. D

    NEW OWNER - ISSUE WITH SOFTWARE VERSION

    All great questions and concerns. I do not have access to Service Mode with the current software version I have. I believe that mode came after the 2019 variation I currently have. Not sure of the exact date, but I seem to have the last 2019 software variant that was pushed out before 2020...
  4. D

    NEW OWNER - ISSUE WITH SOFTWARE VERSION

    I don't know really. Carvana was selling it... CarFax all clear no damage or any report with CarFax other than initial delivery in CA. and then the relist in AZ. It is definitely odd.
  5. D

    NEW OWNER - ISSUE WITH SOFTWARE VERSION

    Battery Health report shows excellent actually, it was in the 90's but I can't find that report that was provided to us from the with the sale. It is only a Standard battery and on the last charge it gave it a 212-mile range. I am not sure what else to do to check that battery health but from...
  6. D

    NEW OWNER - ISSUE WITH SOFTWARE VERSION

    Just the battery warranty left. Yes! Crazy for sure... If the updates can be resolved fairly easily, then the car is AWESOME... But if not, not sure what to do!!!
  7. D

    NEW OWNER - ISSUE WITH SOFTWARE VERSION

    I am definitely staying connected to my WiFi for sure. I wasn't sure if that was a possible issue also. But looking at all the updates from 2019.40.50.7 I was thinking that they might not have OTA updates available that far back?? I will see how it goes for a few more day before we make the...
  8. D

    NEW OWNER - ISSUE WITH SOFTWARE VERSION

    I tried that. The version of software I have in the system currently, 2019.40.50.7 does not have the ability to go into Service Mode. I am not sure what version of the software where that ability was introduced. I actually have not checked other service centers. I will have to check on that...
  9. D

    NEW OWNER - ISSUE WITH SOFTWARE VERSION

    We have gone through Tesla Support and the vehicle is connected to WiFi we are able to search the internet and do things on the Web from the vehicle, it is just not talking to Tesla's servers apparently according to Online Support yesterday. They ran us through the Soft Reboot, and next-level...
  10. D

    NEW OWNER - ISSUE WITH SOFTWARE VERSION

    Hello, I recently purchased a 2019 Tesla Model 3 which only has 1423 miles on it. This is my second day owning this vehicle and I have found out some interesting information and am looking to the community to see if we should keep this vehicle or return it. First off, we love the vehicle...