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Hi Eugene. When you get the chance, can you please update what your SC said and/or did? I have been procrastinating any sort of fix on my end - I began the attempt to loosen the bolts via the torx socket and vice grip but was met with soft metal and stripping and held off. I am also afraid of...

Hi @TLLMRRJ , I tried to turn the screw in a clockwise direction to loosen it, since I assumed I was working on the back side of the screw. Was I correct? As soon as I began trying to turn the screw, the ribs just sheared right off, and I was working very slowly and carefully. Thanks so much.

@TLLMRRJ, I posted this in your other liftgate adjustment thread but am repeating myself here in case other owners are monitoring my progress in fixing the liftgate rubbing. I procured all the tools, including torx socket and small vice grips. I removed the liftgate struts and propped open the...

Hi @TLLMRRJ , again thank you for all advice. I attempted to make my liftgate adjustments today. The screws just wouldn't turn. I ended up using a combo of the vice grip and torx socket, but the ribs just stripped right away, even with me being slow and careful. I then attempted to use my...

Thank you yet again, and I hope that this very detailed thread helps someone else too in our predicament.

So, thanks to @TLLMRRJ , I was able to procure an E6-size torx wrench from Amazon(photo attached). That way, I can get in and under the liftgate hinge bolt instead of using the ingenious method that you used. I was also able to remove the struts per your guidance, and I had a nice setup to...

@TLLMRRJ, one last question: For the hinge bolts into the liftgate that control the height - I was able to get an E6 torx socket per your guidance. To loosen those bolts, am I correct in my plan that I must turn them clockwise with the torx socket, since I think I am turning the end portion of...

@TLLMRRJ, I attached an edited photo from your Model S to further clarify my question. It appears that, prior to all of your adjustments, your liftgate, was level/even with the pano roof and roof body. So, my question is: did you make any adjustment to the hinge on the liftgate side? My...

Hi again @TLLMRRJ - I have been meticulously thinking through every possible step I need to take. In your original "before" photos, you had a substantial gap on the driver side of the car between the liftgate and body behind the rear door. Did you adjust the hinge bolts that are into the...

I am more than happy to update everyone. I live in Maryland between Baltimore and DC (Go O's), and with the muggy humid conditions right now, I am likely going to delay trying to follow the great guidance from @TLLMRRJ until early September. For now, I held in that open/close button so my...

One more quick question: based on your experience, do you believe it is possible for me to be able to use my fingers to shift the decklid and hinge when only the two bolts on the decklid side are loosened? Or did you have all 4 bolts bolts first loosened on both sides of the hinge (both...

Thank you both so much for your insights and advice. Considering all the potential additional issues from Tesla service, my plan is to have a friend help me adjust the liftgate via the hinge guidance from TLLMRRJ. I will keep everyone posted about my own experiences, although I plan to wait...

First, thank you again for all of your help. Also, I appreciate the solid sense of humor - indeed a hideous gap! Attached are a series of 7 photos - I marked them up due to the all the reflections and hopefully that will help you view them with the right orientation. Also, I took a second look...

I captured a series of photos - some are of the back of the liftgate where it meets the bumper. It appears I might have a slight amount of gap in which I could shift the liftgate backwards towards the bumper (but still be aligned with the taillights) and thus possibly prevent the glass from...

Thank you again for all the advice. In adjusting the hinge against the decklid for height fixes, I understand your solid guidance to only loosen the bolts a half-turn. My question is: you noted that the hinge slides up and down for the height adjustment - can you please clarify how that...

Thank you both for replying so quickly. I am out of town but will post photos next week. I truly appreciate you taking the time to contribute such valuable insight to this community!

Thank you both for posting about the liftgate. I took delivery a couple weeks ago of a LR Model S, and I have the exact same rubbing issue and telltale white lines as Rocinante777. I have a question for both Rocinante777 and TLLMRRJ: To specifically fix the rubbing (and not the left/right...

What does this have to do with orders?