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Non-existent Customer Service
Within 1 hour of using the mobile app to schedule an apt I got a call from a rep in their Virtual Service Dept. They contacted my local SC and scheduled a mobile tech to come to my home to install a part that was ordered by my SC. What is also bothersome is that the ordered part sat in the SC...- SJV Commish
- Post #83
- Forum: Model X
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Non-existent Customer Service
I took your advice and logged into the service portal and scheduled an appt using the app. I hope they read my notes and call me to discuss prior to their 7/1/19 mobile service call. I will keep you posted. Thanks.- SJV Commish
- Post #43
- Forum: Model X
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Non-existent Customer Service
At Least you only had a 10 min drive. My round trip is 90min on a good day when there are no accidents on FL Tpke. I guess they don't care about repeat business.- SJV Commish
- Post #4
- Forum: Model X
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Non-existent Customer Service
What's up with the horrible customer service. Tesla does not reply to emails and you cannot reach anyone by phone including the SC- SJV Commish
- Thread
- Replies: 118
- Forum: Model X
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Model X Launch invites have gone out
It would have been an "experience" to go. Maybe next time. Model X res #3966- SJV Commish
- Post #342
- Forum: Model X
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Model X Launch invites have gone out
Got my invite today. Can't make it there on such short notice.- SJV Commish
- Post #304
- Forum: Model X