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  1. smoline

    Received Happiness Guarantee One Day Before Expiration

    Clearly I'm weak on the HG, but my understanding is you cannot LEASE another one for six months. I was planning to buy an MX P90D to replace the MS (non-P)90D.
  2. smoline

    Received Happiness Guarantee One Day Before Expiration

    Hold on to your hat: I received a trade-in value for the Model S of original price minus 20% depreciation. A "loss" of about $20K. In 89 days.
  3. smoline

    Received Happiness Guarantee One Day Before Expiration

    I think you missed the key point: it was NOT in the leasing documentation. And I DID talk to Tesla about "trading up" to an MX P90D (emphasis on "P"). That's why I raised this concern. And now, with this spark, let the flaming proceed.
  4. smoline

    Received Happiness Guarantee One Day Before Expiration

    Well because I never received, signed, or returned the form, there was no way it was on record with Tesla in the first place. To answer another reviewer's post, I did consider writing Tesla (I had a letter to Elon personally in mind), but don't feel this is contentious enough to raise a red...
  5. smoline

    Went from a 70D to a P90D... Holy cow what a difference

    You can always add Ludicrous post-sale I believe (if you have $10K burning a hole in your pocket!).
  6. smoline

    Received Happiness Guarantee One Day Before Expiration

    Okay, friends. I think we've beaten this dead horse even deader. Thanks for hearing me out. I'll shut up now before flaming commences. ;)
  7. smoline

    Received Happiness Guarantee One Day Before Expiration

    Or perhaps providing the form and addressing this option as an element of the delivery process. No one said a WORD about Happiness Guarantee when my Model S was delivered. If researching and informing myself of this condition is my responsibility instead of Tesla's, then I accept it.
  8. smoline

    Received Happiness Guarantee One Day Before Expiration

    If I'm wrong about this, so be it, but isn't that form supposed to be provided at delivery? It seems so to me, as the fields indicate date of receipt and acknowledgement by both parties (Tesla and the leasee).
  9. smoline

    Received Happiness Guarantee One Day Before Expiration

    Were you able to make your decision to buy a Tesla in one day? On a work day? I couldn't. I wanted to look at newly-released and available inventory MXs, which required some research.
  10. smoline

    Received Happiness Guarantee One Day Before Expiration

    Thank you. That's all I'm really saying. This behavior is something to expect from [pick a manufacturer], but not from Tesla. I'm not UNhappy with the Model S (who could be?), but it doesn't suit our family's needs and now know we'd be happiER with the Model X.
  11. smoline

    Received Happiness Guarantee One Day Before Expiration

    My perspective differs: After two months of ownership, we concluded that we really did need an SUV as we originally discussed with the sales rep prior to leasing the S. Hence, we were not "happy" with the MS any longer, as we realized it did not suit our needs.
  12. smoline

    Received Happiness Guarantee One Day Before Expiration

    I'm disappointed that Tesla did not provide me the Happiness Guarantee or any mention of a Happiness Guarantee upon delivery of the car, but instead provided it on Day 89 about two weeks after I began discussing a "trade up" to MX P90D. Had I received it or been made aware of it at delivery, I...
  13. smoline

    Received Happiness Guarantee One Day Before Expiration

    I posted this yesterday on Tesla's forum site. After a few comments from others, it was deleted today, which only heightens my disappointment. I'm posting it here to assist new buyers in avoiding an oversight I made: I was progressing though options to "trade up" my 2016 Model S 90D for a 2016...
  14. smoline

    Upgrade MX 90D to P90D

    It's a $20K upgrade when you order it new. What's the diff?
  15. smoline

    Trading a car in to Tesla

    I traded in a 2015 Corvette for a 2016 Model S 90D. Tesla gave me a quote at the start of the process which I thought was a bit low. So instead I tried to sell the car myself for more money. After a month of advertising and no serious offers, I went back to Tesla. Yes, the offer was still valid...
  16. smoline

    Has the little toy car on the dashboard display always had working brake lights?

    Everything "the" car is doing, the representative avatar in the dash display is doing. Brake lights, turn signals, doors open, sun roof open, charging, etc. In fact, even when you lift your foot off the accelerator and let regen braking slow the car, the brakes lights activate to let other...
  17. smoline

    Hate to sell my Volt, but it’s Tesla time

    I traded in a a 2015 Corvette for a 2016 Model S 90D. While Tesla only offered "wholesale" trade-in prices, the amount of time and hassle I was experiencing trying to sell the Corvette on my own made the Tesla offer worth it. Sometimes peace of mind and ease of process is worth a thousand or two...