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First of all I would like to thank @JonMc and his team for for getting involved in my situation and getting this issue resolved for me in only a few days. Also thank you to the members on this forum who have been helpful and helped me get in touch with him. They have told me that they are taking...

You are right and I learned my lesson. When I was at the Town Center mall I didn't even know there was any other way of doing the delivery. I just took their word for it that that was how Tesla does it. I mean I was standing in a store in a mall, doing the entire ordering and putting a deposit...

Once again I really appreciate the help from most of you and no hard feeling to the others. I'll keep you guys updated this week and let you know what ends up happening when Jon reaches out to the local service center. Thanks again.

Thanks, I look forward to a long happy Tesla ownership as well. I can't remember looking forward to driving very many cars as much as this one.

Like I said in my first post I'm came here to try to get to someone at Tesla that could try to rectify my situation and thanks to some very helpful members I was able to do that. I have also explained numerous times why pictures here wouldn't really do me any good.

Understandable and I would probably think it was an exaggeration as well if I were in your shoes. I mean hell when I called my best friend right after they took it off the flatbed he said "It can't be that bad". Then he drove over and said "Holy S***". Jon is going to get the pictures and he is...

Yes it was prepped at the Orlando service center.

Yes they told me I had to get insurance and do all paperwork and that was before I got it. Shipping was from California to the service center in Orlando where it was prepped and then taken on a flat bed to me.

I can't tell you how much I would look forward to that day. It took everything I had to leave the car that was delivered to me parked in the garage.

You did the right thing and I learned my lesson the hard way. I guess I just never imagined being in this position with such a progressive and forward thinking company. Hopefully it all works out for me but you are right, I wouldn't even be in this situation if I had done what you did.

Jon responded to my message. Thank you guys so much for all your help. I have made more progress in a few hours here than I have in almost two months. Hopefully he can get this resolved for me and I can be a proud Tesla owner.

Thank you @demundus, @PaulusdB, and @bonnie I knew this was going to happen. People have a hard time putting themselves in others shoes sometimes. It is what it is, I was expecting it and I'll take all the criticism in the world if it leads to me putting this behind me without litigation.

My post is certainly a negative experience and is bad publicity what I am saying is that that is not the purpose of my post. My goal is for my situation to be heard by people so that maybe it can make its way to someone that can rectify my situation. Other avenues have not worked and I waited a...

Yes they acknowledged it and said that they were getting me a new car because they don't think it can be made like new (I know it cannot be). It could be made to look like new but not without wet sanding the entire car and repainting a few panels. At that point to me the car is not the same as a...

I bought it through the store in town center mall. The sales guy (who was great by the way) didn't offer that I could pick it up at the service center. He said they do home deliveries and that sounded great and convenient to me. As far as giving them my trade, I had no problem doing that because...

I will next week, once they are on the internet they will forever be on the internet. I have never posted a bad review on the internet before and that wasn't my objective here, it was to get someone's attention in order to avoid the legal system. I have not been able to for almost two months and...

I'm trying to get someone's attention since myself nor the attourney have been able too. I waited almost two months before posting online, I think that is more than most people would have waited. Tesla told me they were going to do a home delivery and home orientation that's why it went to my...

Thank you so much @PaulusdB, I sent him a message. @bro1999 I'm going to give him a chance to respond and hopefully get it resolved. If nobody steps up to the plate I will post some pictures next week.

I am posting this on this forum in hopes that someone at Tesla who cares about customer service and doing right by their customers reads this, or someone on this forum and help me get in contact with someone. I have tried dealing with the local service center and they are unwilling to make the...