Jon responded to my message. Thank you guys so much for all your help. I have made more progress in a few hours here than I have in almost two months. Hopefully he can get this resolved for me and I can be a proud Tesla owner.
You can install our site as a web app on your iOS device by utilizing the Add to Home Screen feature in Safari. Please see this thread for more details on this.
Note: This feature may not be available in some browsers.
I also received pressure prior to delivery to start making payments and covering the car on my insurance. Those were red flags, and despite lots of complaints from Tesla staff, I made it clear they can f right off until the car is on-site and I have inspected it.
Until you have accepted delivery, you have negotiating leverage...once you sign everything you are very weakened.
If Tesla is serious about changing the dealership game, they need to do better than this. These are the reasons why people are rightfully skeptical of sight unseen purchases.
Best of luck to you! Post pics with your new car when it's parked in your driveway .Jon responded to my message. Thank you guys so much for all your help. I have made more progress in a few hours here than I have in almost two months. Hopefully he can get this resolved for me and I can be a proud Tesla owner.
I can't tell you how much I would look forward to that day. It took everything I had to leave the car that was delivered to me parked in the garage.Best of luck to you! Post pics with your new car when it's parked in your driveway .
Yea, lets have some pics. Tesla is far from perfect but it would be good to see what is actually going on here.
I find it implausible that anyone would use an abrasive tool on taillight lenses. Maybe the car was scratched in transport while going through a sandstorm?
Sounds like they had the OP pay in June and it would count as a Q2 sale, even if delivered in July.
The problem with this guy's post is that there are several things that don't make sense.Man, ya'll are sharks around here lately. This is the most civil "new-owner-pissed-about-quality" post I've seen in awhile. And he's not posting pics for a good reason. What are you all gonna do with the pics if you got them? How could seeing it put him in a better or worse position?
Dude was merely asking how to go up the chain, which for someone who doesn't frequent these forums, is a pretty hard task. Tesla's got the SVC walls built pretty high.
@OP you did the right thing, ping @JonMc he's the only guy HERE who could help you, short of everyone else here flapping their arms after you post the pics (which helps no one)
First, register the car and start insurance before he gets it? This is just not done... must be something else going on here.
Second, shipped to his house on a trailer from California?
The problem with this guy's post is that there are several things that don't make sense.
First, register the car and start insurance before he gets it? This is just not done... must be something else going on here.
Second, shipped to his house on a trailer from California?
Third, paint swirls but no pictures?
We're not getting the whole story....
The problem with this guy's post is that there are several things that don't make sense.
First, register the car and start insurance before he gets it? This is just not done... must be something else going on here.
Second, shipped to his house on a trailer from California?
Third, paint swirls but no pictures?
We're not getting the whole story....
Yes it was prepped at the Orlando service center.Wouldn't cars slated for home delivery still go through the service center to be prepped before delivery? Just trying to figure out whether this was the trucking company or the Tesla service center at fault.
Sounds like they had the OP pay in June and it would count as a Q2 sale, even if delivered in July.
I also paid in advance and signed docs 6/26. Was told that car had to be off Tesla property and could not take delivery at SC so they could count it as delivered in Q2.
Understandable and I would probably think it was an exaggeration as well if I were in your shoes. I mean hell when I called my best friend right after they took it off the flatbed he said "It can't be that bad". Then he drove over and said "Holy S***". Jon is going to get the pictures and he is really the only one that needs to believe me.This makes no sense at all... Pics or it simply didn't happen... You're reasoning for not providing them also makes zero sense... Tesla sure has had it's share of delivery issues over the years, no doubt, but what you're describing doesn't follow any existing pattern that I could think of...
You absolutely may have a point, and you absolutely may be right, but the claims you're making are pretty serious and without photographic evidence, they seem way pretty hard to believe...
Jeff