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That is terrible...this is a defective item. There is NO UV protection in that rubber seal. Tesla will eventually have to recall this for repairs.

I agree...I even had a 'Due Bill' that they refused because they said I didn't take care of it in a timely manner. I told them it doesn't matter when I take care of it, at the end of the day Tesla still has to pay for the repair! See my due bill in attached picture! I'm not sure how to go to...

I have this same problem on my 2018 MX; I actually saw the seal as being deformed upon accepting the vehicle. It was documented and Tesla wrote up a 'Due Bill', but I never went and had the repair done in a timely manner. However, after it started leaving sticky messes on my roof and water...

Thanks RTPEV...it was not a graceful shutdown. Just seemed very abrupt and discourteous to anyone charging. Had I been away from my car, thinking it was charging and come back to find it not charged, I would have been upset.

Thanks for your tip!

I have a MX June 2018 that only charges to 209 miles at 100%. I have 70K miles on the vehicle now and 22" Tesla wheels. Brand new it used to give me 230 miles at 100%. I was wondering if there is a way to reset this to try and recoup the full charging capability.

I was sitting in my car. Maybe walk over and talk to me!

I wanted to share a recent experience while charging yesterday at the Supercharger in Fairfield (Marriott Hotel). I plugged my car in and began charging. Halfway through charging, I received a message that power had been interrupted. The plug light turned red and power was no longer...

I'm getting the same error as well. I am on the newest release (2019.32.11). I got this error yesterday and reformatted my thumb drive thinking it may have something to do with it. Then again today, I got the error. I tried to call Tesla and the recording said my hold would be over 30 min...

I upgraded to the latest version on my Model X (Version 2019.32.11 bac8c51) and have received this error twice since then. I reformatted my thumb drive last night thinking that was the problem, but got the error message again this morning.

Thanks! That is exactly what I did and asked for. I also asked for restitution for my misfortune, pain, and lost time. Everything I have experienced thus far tells me not to expect much. This company is in disarray and will not sustain it's business with quality control issues like this...

I tweeted Elon and never heard anything back.

I had the same customer experience yesterday...I was so bummed and depressed! Now I have to wait another 6 weeks for a rebuild.

Today was supposed to be a day of happiness and the joy of getting a new car. I drove 140 miles to pick up our 2nd Tesla (Model X). Upon arriving for our appointment at the Delivery Center (6:18 PM) today, we noticed nobody was around. I literally walked in the delivery center and started...