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  1. D

    Terrible Service Center Experience for Model X

    Not interesting. Pretty common. I’m sure there are plenty of us here that have bought our second and third Teslas knowing this weakness in Tesla. I likewise also own Tesla stock and have the Cybertruck pre-ordered. How interesting is that? Hard to miss this weakness since this Tesla experience...
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    Terrible Service Center Experience for Model X

    Yep - agree with everyones points/experience. Before I got my MX, had an X5. BMW was straight forward and treated customers well. Heck user of may Honda's prior and Honda was fine. I don't need them showering me with rose petals, just let me know when I can pick up my car..lol. Customer service...
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    Terrible Service Center Experience for Model X

    Had a very frustrating experience today at the local service center. Quick background, running a 2018 Model X 100D. Scheduled weeks in advance to have the service center sort out the LCD panel turning yellow and check on why I hear a knocking noise during hard acceleration. Both issues well...
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    Xpel Wrapping and Removing Side Cameras

    Decided to get my new MX100D fully wrapped. Found a highly recommended group locally that can do the work. I can see from many others that sensors won't be an issue if done correctly (i.e., cut outs for the ultrasonic sensors, etc). Quick question, noticed these places remove the side...
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    Ordered X on 9/16 with an estimate delivery of November

    What I've found during this whole "journey" is to be as proactive as possible and be some what "annoying" by calling the 1-800 number to correlate what the internal delivery specialist (IDS) is saying. I've outlined my experience in other threads before, so will keep it brief here. My IDS did...
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    6 weeks since MX confirmation - account page still says "scheduled for production in our factory"

    Final update - delivered today 12/7! Very satisfied with the vehicle, no defects that I could see (or at least bother me). Just to summarize my experience: (1) Ordering online was uneventful (10/25). Received finance estimate next morning and asked to reply to confirm. Replied with...
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    Took delivery today -- good, but not perfect (silver metallic pics inside)

    Do you have pictures of the scratches? Just curious to what extent? Awesome that the experience was overall positive!
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    6 weeks since MX confirmation - account page still says "scheduled for production in our factory"

    New update - was finally able to get ahold of my internal delivery assistant. I have much better clarity now and assuming no issues with the vehicle as it comes off the line, likely get it mid-December (fingers crossed - we know how this can change). He was nice enough to walk through some...
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    Just canceled my MX order - here's why

    I've probably run through every YouTube review, CR review, and others for the past year. For me, placed an order October and waiting for my MX. IMO, any review can be biased (either direction)....its just a review and we should use our best judgement to integrate these opinions together. With...
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    6 weeks since MX confirmation - account page still says "scheduled for production in our factory"

    In some ways I'm glad and also sad that there's this very long thread. Glad since I'm not the only one experiencing this, sad that there's so many experiencing this. I too am in this purgatory state. Ordered 10/25, confirmed 10/28, VIN assigned Nov 6 with a text saying my vehicle would be...