Can't manage my reservation to see my EDD, anyone else?

[ruthiebby]

Is anyone experiencing issues with the website? I've logged in and click "Manage" on my car to see my estimated delivery date but it goes nowhere and just redirects back to the page.

 

[Red Ryder 3]

"Tesla.com/account" URL was "down" for a while at ~4:00PM, MST.

 

[mparrish03]

I’m having issues logging in with my iPad but computer and phone work fine.

 

[ruthiebby]

So, strangely enough--if I do it incognito, it works--saw that I have a VIN number assigned. On my regular browser where I had it open, still broken despite a hard refresh.

 

[Ormond]

I know it helps to clear your cache, or use incognito, before checking your account.

 

[gmetcalf18]

So, strangely enough--if I do it incognito, it works--saw that I have a VIN number assigned. On my regular browser where I had it open, still broken despite a hard refresh.

Never thought to try that until you said it, late may order got bumped to "October"

 

[Teslitored]

My acct. Shows October...

 

[ruthiebby]

I just got my VIN today, we'll see if it moves...supposedly delivered between tomorrow and the 7th.

 

[CpYledomUser1]

I got my VIN (313xxx) but can’t log in on Tesla.com either on safari or Chrome, even In incognito. The app just sits there. Desktop works, but what’s the point of having an app that doesn’t work on mobile esp if we are supposed to use PAK?