Climate failing to activate from app.

[Darthbenji]

Has anyone else noticed this once the app connects to the car? You turn on climate and it appears to be working for
2-3 seconds before reverting back to off.

 

[CFinVancouver]

Has anyone else noticed this once the app connects to the car? You turn on climate and it appears to be working for
2-3 seconds before reverting back to off.

Yes, I have had this issue with both our cars for weeks now. The app takes a long time to connect, then disconnects and keeps trying. The climate control may or may not come on. There is a message saying connection failed if I keep press the climate buttons on the app. Not sure where the connection issue is.

 

[Vawlkus]

I have only seen this where either the car or the phone is on wifi, and the other is on cell data.

 

[PikachuCream]

Personal story - On Feb 8, 2023, for a different unrelated issue, I took in my M3 2019 SR+ model for service. Funny enough the climate was working fine before my service appointment on Feb 8, 2023. Shortly after I was taking the car home and noticed the cabin heat wasn't working. Maybe the techs broke something? (who knows). Then I Immediately brought my car back to the service center and they diagnosed and found the PTC dual zone heater was faulty. They replaced the PTC Dual Zone Heater. Attached is the invoice below covered under the basic warranty. After googling, it seems this issue is present and has happened to other M3 owners and usually following a software update. A side note the out-of-warranty costs are roughly $1200 USD (EXPENSIVE!).

https://imgur.com/a/qP0i98k