It seems like everyone loves DCU, but my brief experience with them this week has been just terrible. Starting with website errors not allowing me to apply for a loan online, to hour long wait times to speak to a rep, to no communication that the loan I applied for over the phone was actually received by anyone, to different reps telling me different things about what qualifies for a direct deposit when I don't take a paycheck as a business owner. I withdrew my loan application today and closed the accounts I opened last week. I'm not gonna deal with that BS to save $20/mo. I tried, but it seems to me like these guys aren't staffed to handle all these auto loans.