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How to change from cash to financing?

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kbraddock6

New Member
Jul 16, 2021
4
2
Gilbert, AZ
I ordered my Tesla of the Tesla website a couple of days ago and was looking on my account to see where I fill out the financing application but it's not there anywhere to select. I found that the app is showing a cash purchase for some reason. I can not find a number to call or a way to update that to show financing and be able to complete the application. Can anyone please help me with what I need to do? Greatly appreciate any help on this!
 
If you can't find it on the site, give Tesla a call. It'll probably route you to the national answering service and they can easily adjust it for you over the phone.
 
I ordered my Tesla of the Tesla website a couple of days ago and was looking on my account to see where I fill out the financing application but it's not there anywhere to select. I found that the app is showing a cash purchase for some reason. I can not find a number to call or a way to update that to show financing and be able to complete the application. Can anyone please help me with what I need to do? Greatly appreciate any help on this!
Call your SA they can update your acct to finance. Or you can do as I did, during normal online chat hours on Tesla website put in a request with the online specialist. They can update in less than a couple minutes. Good to go !
 
Call your SA they can update your acct to finance. Or you can do as I did, during normal online chat hours on Tesla website put in a request with the online specialist. They can update in less than a couple minutes. Good to go !
I don't have an SA as I ordered it all online with no assistance. I will try the chat as you suggested. Thank you so much for your reply!
 
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Just recently had this issue too. I sent an email to:


They automatically matched me to my SA or will assign you one. It was a quick process after that, took one day for a reply and I logged into my account and the payment method was changed.
 
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You must be special. I never got anything remotely close to this :(
Really... This is the text I got the morning after I placed my order:

1626750794239.png
 
The downside is that being in Ohio, I don't get the free referral miles... So I guess I should consider this nice text message the equivalent of 1,000 miles